Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.
FLSA Status
Non-Exempt
Job Role Summary
The Health Equity Research Assistant performs and/or facilitates activities in support of research studies associated with the Regenstrief Center for Health Equity Research at Eskenazi Health. Activities will vary from study to study but broadly include original data collection through interviews and surveys of patients, families, health care providers, community leaders, health equity advocates, and community residents.
Essential Functions and Responsibilities
Customer Service: Delivers courteous, sincere, and sensitive customer service to patients, families and colleagues; consistently models Eskenazi Health PRIDE values; responds to needs and requests of patients, family, colleagues, and community partners in a timely manner; explains actions clearly and reasonably to patients, families and others; displays a level of comfort with, and positive beliefs toward, diverse populations in diverse community settings.
Technology: Independently manages data entry into data repositories related to specific studies; acquires and maintains competence in use of relevant program hardware and software applications, and maintains data security and privacy
Teamwork and Communication: Interacts regularly with members of the clinical and research teams to assure coordination of activities; communicates effectively with a wide range of patients and their families; remains composed and effective when faced with uncomfortable and unexpected situations; attends and participates, as required, in all team meetings; communicates any problems or concerns in a timely fashion to the appropriate team leader
Research Operations: Facilitates data collection for projects championed by the Regenstrief Center for Health Equity Research at Eskenazi Health, including but not limited to compliance, recruitment, referral, enrollment, data collection and data entry; works closely with the study team as needed to coordinate the timely execution of all research and quality improvement activity within the Regenstrief Center for Health Equity Research at Eskenazi Health; identifies problems with recruitment, referral and enrollment processes and implements corrective steps to achieve a higher level of success and efficiency; and serves as an essential liaison between Eskenazi Health and our community partners and other stakeholders.
Job Requirements
Required:Fluent in Spanish and/or Haitian-Creole language
Preferred:Fluent in English language preferred but not required
Preferred:Bachelor's Degree preferred but Associate's Degree or relevant prior experience also considered
Complete CITI Human Subjects Research (HSR) course and maintain certification throughout employment
Valid Indiana state driver's license and access to reliable transportation
Accredited by The Joint Commission and named as one of Indiana's best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute, Eskenazi Health's programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city's primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.
