Beacon Hill Financial is recruiting for a contract to hire Sales Account Specialist for our global client in Belleville, Illinois. This role is paying $55,000-$60,000 annually depending on experience. This role requires candidates to have inside sales experience specifically with quotations and following up on orders/shipments. If interested, please apply.
Position Summary
Acts as liaison between the Company and the customer and/or sales representative concerning quotes, orders and other inquiries. Investigates and offers solutions to customer challenges.
Essential Duties and Responsibilities include the following:
Through JD Edwards software system, process inquiries, orders, and requests received from domestic and international customers by telephone, fax, mail or company employee.
Utilize the company's CRM (Salesforce) to enter in cases, liaise with engineering/supply chain and other departments as needed to be able to turn around quotations and proposals.
First line response to customer requests for parts availability, price quotations, delivery dates, and tracking of orders.
Accurately update, maintain, and modify accounts in the ERP database from information received, according to department procedures.
Collect information needed for credit such as Letters of Reference and Bank References; provide information to accounting for approval of establishing credit limits.
Proactively follow-up on all quotations within set timeframe; up-sell/cross-sell when appropriate.
Maintain thorough knowledge of company products, customer requirements, and company procedures and practices relating to pricing, accounting terms and conditions and shop practices.
Handle customer contacts in such a manner that there is continuous customer confidence in the Company, its products, its personnel, and its policies.
Establish and maintain collaborative relationships with customer decision makers, Rep agents, and internal functional partners.
Effectively research and utilize data to develop sales opportunities.
Other duties may be assigned.
Education
Bachelor's Degree preferred. Associates degree (A.A.) or equivalent from a two-year college or technical school and a minimum of 3 year(s) related customer service/inside sales experience; or equivalent combination of education and experience with an emphasis in customer service and inside sales.
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .
