Job Description:

Job Summary

The Territory Manager is responsible for driving sales and maintaining strong customer relationships within an assigned geographical area. This individual will align their efforts with Kloeckner's business strategy, focusing on growing sales, addressing customer needs, and supporting the company's growth objectives.

Area - Wisconsin / IL

Job Responsibilities   

1. 
   

   Service Existing Accounts and Develop New Business: Plan and organize daily work schedules to visit existing and potential customers and actively seek new business opportunities to expand the customer base and increase sales in the territory

   
   


2. 
   

   Customer Problem Resolution: Investigate customer complaints and resolve them by developing solutions and making recommendations to management and ensure all customer concerns are addressed in a timely and effective manner

   
   


3. 
   

   Collaboration with Internal Teams: Work closely with inside sales and production teams to ensure customer needs are met, and problems are resolved quickly and completely

   
   


4. 
   

   Reporting and Communication: Submit regular activity and results reports, including daily call reports, weekly work plans, and monthly/annual territory analysis and maintain open communication with management to keep them informed of progress and any issues within the territory.

   
   


5. 
   

   Professional Development: Maintain professional and technical knowledge by attending educational workshops, reading professional publications, and participating in relevant professional societies

   
   


6. 
   

   Maintain Sales Records: Keep detailed records of customer interactions, sales activities, and historical sales data for the territory

   
   


7. 
   

   Other Duties as Assigned: Perform other tasks as needed to support sales efforts and Kloeckner’s business goals

   
   

Qualifications

• 
  Results-driven: High standards for performance, both personally and within the team


• 
  Customer Focus: Strong external and internal customer service orientation


• 
  Education: Bachelor's degree in Marketing, Business Administration, Sales, or a related field, or Associate's degree with relevant work experience in the field


• 
  Sales Experience:At least 1 year of relevant sales experience, preferably in account management, management, or the metals industry


• 
  Industry Knowledge: Previous experience in the metals industry and basic product knowledge preferred


• 
  Technical Skills: Proficiency in Microsoft Office Suite and experience using CRM software to maximize sales productivity


• 
  Communication Skills:Strong verbal and written communication abilities.and effective listening, negotiation, and presentation skills


• 
  Analytical Skills: Strong interpretation and analytical abilities to evaluate sales trends and customer data


• 
  Multi-tasking Abilities:Ability to manage multiple accounts and prioritize tasks effectively


• 
  Travel Requirements:Ability to travel overnight, as required for sales meetings and client visits


• 
  Remote Work:This position can be performed from home when not traveling

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

External Sales

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