Job Description:

POSITION SUMMARY

The Account Director provides strategic support to the Sr. Account Director team for a select number of accounts (approximately 15). Responsibilities include, but are not limited to, financial analysis, data interpretation, Strategic Business Review development and participation in other strategic initiatives. Understanding the financial impact of assigned accounts to Accredo and CSD is critical. The position will align to the Sr. Account Director leadership team's account vision and strategy. The position will work with Business Development and Specialty Product.

ESSENTIAL FUNCTIONS

• Collaborate with Sr. Account Directors of Pharma Account Management to determine Strategic Business Review vision, objectives, strategy, and presentation content.


• Consult with Sr. Account Directors to determine data needs and submit data requests to support presentations.


• Create data slides as needed. Responsible for building and maintaining a slide library for department use.


• Leverage business review knowledge across all accounts to provide consultative feedback to Sr. Account Directors and input on client strategy.


• Develop and demonstrate an understanding of assigned client needs, thinking critically as to how Accredo and CSD service offerings meet these needs.


• Manage client relationship and contracting renewals for assigned book of business


• Ensure client retention and contract profitability, increasing revenue on accounts through up sell opportunities


• Participate in other strategic initiatives and lead special projects as assigned, such as RFPs, eSignatures, eRx, etc.

• Bachelor's degree or 14-18 years of relevant experience; Master's degree preferred


• 8-12 years of relevant experience with Bachelor's degree or Master's degree and 6-10 years of relevant experience


• Excellent Power Point, Excel and Microsoft Office Suite skills.


• Superior verbal and written communication, analytical and organizational skills.


• Knowledge of the Specialty, Healthcare, Pharma and PBM industry preferred.


• Ability to assess program metrics and financials.


• Strong critical thinking skills.


• Sophistication at positioning our value prop and our ability to meet client needs.


• Ability, confidence and experience to be counterparts with the Sr. Account Director team.


• Demonstrated ability to adapt in a dynamic work environment.


• Ability to prioritize work for self and make independent recommendations.


• Ability to manage timelines to meet deadlines and document progress on projects as required.


• Must be willing to work a flexible schedule during times of peak volume

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.