POSITION SUMMARY:
This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. The Building Supervisor is responsible for the general safety and well-being of the members, guests, and staff members of the facility. The Building Supervisor is responsible for the well-being of the members, staff, and facility during hours when directors are not available (normally evenings and weekends). The Building Supervisor accepts and demonstrates our core values of caring, honesty, respect, responsibility and faith.

OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become.We are genuine: we value you and embrace your individuality.We are hopeful: we believe in you and your potential to become a catalyst in the world.We are nurturing: we support you in your journey to develop your full potential.We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

The Akron Area YMCA stands with others in denouncing prejudice, racism, intolerance, and all other forms of discrimination. We are committed to our mission: To put Christian principles into practice through programs that build healthy spirit, mind and body for all. In the 150-year history of the Akron Area YMCA we have always and will continue to be dedicated to doing more, doing better, and thus becoming a champion of change in our community.

ESSENTIAL FUNCTIONS:
Performs all duties of a Member Service Representative (MSR); Provides guidance, support, and leadership to all membership activities; including supervision of membership staff members; Maintain a visual presence in the facility all times; Check with all departments periodically to ensure there are no problems; Assist any members concerns or problems while on duty; Address staff issues consistently with appropriate director; Contact the executive director any time emergency personnel are called to the facility; Complete all YMCA forms to entirety for issues of theft, injury, etc.; Communicate effectively with maintenance issues; Effective problem solving with follow through; Completes MOD Report and emails to leadership staff each shift before close; and Effectively handle any emergency situation that may arise at the branch. Call the executive director if any life-threatening situations occur. Document and leave in executives mailbox; Communicate any problems or concerns (non-life threatening) to executive director via email or phone; Report any facilities or equipment damage to the property manager via email or phone as notices; Facilitate conversations with upset members in a professional, attentive manner; Other duties as assigned.

LEADERSHIP COMPETENCIES:
Communication & Influence Adopts a personal leadership style or approach to influence others; speaks in a clear articulate manner; writes clearly and concisely, using correct grammar, vocabulary, and appropriate tone for the message or audience. Developing Self & Others Provides support to others needed to set and meet goals. Coaches others for continuous development. Addresses sensitive issues, inappropriate behaviors, and performance concerns. Engaging Community Intentionally fosters a cause-centered culture that is welcoming, genuine, hopeful, nurturing, and determined. Ensures a level of service and engagement that fosters loyalty. Emotional Maturity Regulates behavior based on assessment of situation, personal feelings, strengths, and limitations; demonstrates a settling presence, even during times of crisis and challenge. Inclusion Addresses behaviors and practices that do not support inclusion in positive and equitable ways; ensures staff model equity, inclusion, cultural competence and global awareness in all areas of their work.

QUALIFICATIONS:
Must be at least 18 years of age. Relationship Skills: welcoming, genuine, hopeful, nurturing, determined Communication Skills: efficient verbal and written skills, polite telephone etiquette, listening skills Member Service Skills: customer service, sales, or related experience; ability to effectively relate to diverse groups of people from all social and economic segments of the community Computer Skills: general computer knowledge, typing ability Certifications: CPR/AED, First Aid, New Staff Member Orientation (NSMO) within 90 days of hire Willing to learn Daxko