The Vice President of Business Development will be responsible for driving the company's growth and expansion within the mortgage subservicing industry. This senior leadership role will focus on identifying and securing new business opportunities, building and maintaining strategic relationships with potential clients, and positioning the company as a leader in mortgage subservicing solutions. The VP will collaborate closely with executive leadership, operational teams, and other departments to ensure that our offerings align with market needs and deliver maximum value.
Responsibilities:
Business Development & Strategy:
Lead the company's efforts to acquire new mortgage subservicing clients, including lenders, financial institutions, and mortgage originators.
Develop and execute a comprehensive business development strategy to expand the company's market presence and achieve growth targets.
Identify new business opportunities, partnerships, and revenue streams within the mortgage subservicing space.
Conduct market research and competitor analysis to inform business strategies and ensure a competitive edge in the industry.
Manage the end-to-end sales process, from prospecting and initial contact to contract negotiation and deal closure.
Collaborate with operational teams to ensure that service levels and client expectations are consistently exceeded.
Sales and Revenue Growth:
Develop sales forecasts and pipelines, ensuring the achievement of quarterly and annual revenue growth targets.
Create compelling proposals and presentations tailored to each prospective client's needs, focusing on the unique value proposition of the company's mortgage subservicing solutions.
Work with marketing and product teams to develop collateral, case studies, and other materials to support business development efforts.
Industry Representation:
Represent the company at industry events, conferences, and trade shows, building brand awareness and positioning the company as a thought leader in the mortgage subservicing space.
Stay up-to-date on industry trends, regulatory changes, and emerging technologies in mortgage servicing and subservicing, ensuring the company remains competitive and compliant.
Appropriately assess risk when business decisions are made, include but not limited to compliance and operational risk. Demonstrate consideration for Cenlar's reputation as well as our clients, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Performance Management:
Works with managers to develop and monitor individual and departmental goals and provides effective feedback and guidance on a regular basis; Holds managers accountable for meeting these goals
Leads effective performance management and professional talent development across all respective departments
Qualifications
Education/Experience:
Bachelor's degree or equivalent experience
Minimum of 12+ years of experience in business development, sales, or a similar role within the mortgage, financial services, or banking industry.
Proven track record of successfully acquiring and managing large, complex clients in the mortgage subservicing or related industry.
Extensive network of contacts within the mortgage banking industry is a plus
Strong understanding of mortgage subservicing processes, compliance, and regulatory requirements.
Strong leadership skills to inspire outstanding performance through collaboration
Strong customer service skills to effectively execute the strategic goals and mission of Cenlar, while demonstrating Key Success Factors
Effective listening, communication, and presentation skills to present complex topics to senior management in a persuasive manner
Strong problem solving and analytical skills to come up with a mutually acceptable solutions utilizing available resources with diverse perspectives
Excellent coaching and counseling skills
Excellent organizational skills and ability to multi task to manage multiple large-scale complex projects enterprise-wide
Proven people, strategic and tactical leader
Resourceful and aggressive ability to research all facets of the industry
Ability to plan strategically as it relates to business unit responsibilities
Ability to conceptualize long-term business goals and develop orderly process of planning to accomplish goals
Skills & Competencies:
Exceptional negotiation, communication, and interpersonal skills.
Strong business acumen and the ability to develop and execute strategic business plans.
Experience working with senior executives and a demonstrated ability to influence at all levels.
High level of professionalism and integrity, with the ability to manage confidential information.
Analytical mindset, with the ability to evaluate market trends, assess client needs, and provide solutions.
Ability to thrive in a fast-paced, dynamic environment and manage multiple high-priority initiatives simultaneously.
