Job Description:
Service Coordinator - Local 127 (Casper, WY) - #112607
Date: Oct 17, 2024
Location: CASPER, WY, US, 82609
Company: PacifiCorp

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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

Responsibilities

• Receive and dispatch trouble orders to service crews to correct hazardous conditions and interruptions in service
• Assists in scheduling work to field personnel and crews
• Prepares or checks crew time reports, mileage reports, disability reports, material issue tickets and other miscellaneous reports and orders.
• Performs payroll preparation, work orders, maintains compliance reports and records and other data entry
• Analyzes operating account, reviews job costs and assists in compiling the operation and construction budgets.
• Updates work tracking on a daily basis, enters meter exchange data, enters connection/disconnect reads, inputs meter and service removals/installs.
• Performs data entry into the Regional Construction Management System (RCMS) or subsequent system.
• May create external invoices, maintain line extension contract files, perform additional customer follow-up and other duties as assigned.
• Progression from level D to A will occur as employee completes the required training and evaluation segments in each level as determined by the Joint Clerical Training Committee

Requirements

• High school diploma or proof of GED equivalent
• Successful in passing aptitude and typing test at 45 WPM
• Two years general office or administrative experience or customer service experience
• Must be familiar with MS Office suite
• Proficient in oral and written communication skills
• Must have a valid driver’s license

Preferences

Additional Information

Req Id: 112607
Company Code: PacifiCorp
Primary Location: CASPER
Department: Power Delivery
Schedule: M-F 0730-1600???????
Personnel Subarea: Non-Exempt
Hiring Range: $22.41

Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US

Employees must be able to perform the essential functions of the position with or without an accommodation.

At PacifiCorp, we celebrate diversity, equity and inclusion. PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.

Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations.

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Career Segment: Payroll, Power Systems, Data Entry, Clerical, Compliance, Finance, Energy, Administrative, Legal

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