Who we are looking for:

State Street's Tax and Income Utility team is looking for an experienced leader to drive collection of income across the globe by working in conjunction with the Custody Tax and Income utility areas.

The role will support the operational activities across the life span of an income event as well as identifying and implementing process and structural improvements . Activities range from engaging with clients, internal processing leads, tax research teams and business units to facilitate timely income collection.

Management and Team working Responsibilities

• Ensure all staff have clear lines of reporting, authority levels, objectives and progress is reviewed regularly in line with Company policy.


• Develop effective working relationships and communications with staff and ensure that staff are motivated, continuously developed and supported.


• Work within Income and Tax Ares in executing strategic direction of the function and operate within defined budgetary parameters.


• Ensure that appropriate management information is produced and reviewed at appropriate intervals.


• Participate in division wide working groups, tasks forces and projects as assigned.

• Establish and monitor systems of control, limits of delegation and escalation procedures so that the business complies with internal policies and external regulations and can be managed effectively.


• Ensure that all procedures are regularly reviewed and kept up to date.


• Ensure any procedure gaps are addressed through the implementation of appropriate procedures and controls.


• Identify and recommend process improvements in order to improve efficiency through the removal of redundant or non-value-added tasks.


• Establish and oversee the development of a risk culture within the business and ensure business line accountability for risk management and measurement.


• Support a culture of effective challenge to ensure appropriate governance.

• Ensure the team delivers excellent client service.

• Client facing support and escalation to resolve client or internal business units' issues, questions, or concerns.


• Serves as an SME speaking to details as required while managing multiple processes.


• Work as a member of a global team - provide status, communicate issues, share ideas, and follow process for analysis, development, and support protocols.

• Strong communication and inter-personal skills essential


• Supervisory experience required within a team environment.

• An understanding of the financial services industry


• 7+ years plus of Global Income and applicable Global Tax requirements in a custody and/or middle office environment


• Strong business sense and awareness of the key issues/risks within an income or tax operations environment


• MS Office Proficient. ( Excel, Word, PowerPoint, Teams)

These skills will help you succeed in this role

• Excellent Communication Skills with ability to effectively run meetings and collaborate across global teams and functions.


• Ability to work in a high paced environment, be flexible, follow tight deadlines, organize and prioritize work.


• Ability to proactively identify potential issues and drive resolution.


• Leadership and effective management skills

• Strong business sense and awareness of the key issues/risks within an income or tax operations environment

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:
$80,000 - $132,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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