The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.


Applicants must be legally authorized to work in the United States. Visa sponsorship not available.


Our client is seeking a Change Control Manager in Raleigh, NC/ Hybrid.


Role Description


To maintain company's change control process and coordinate with various teams throughout the organization to ensure changes are properly communicated and implemented.


DAY TO DAY RESPONSIBILITIES ARE AS FOLLOWS:
1) Apply a structured methodology and lead change management activities:
Leverage a change management methodology, process and tools to create a strategy to support adoption of the changes.
2) Support communication efforts:
Enable the design, development, delivery and management of key internal and external communications. This will include Root Cause Analysis (RCA) and customer notices to make sure they adhere to best practices and defined standards.
3) Assess the change impact:
Conduct impact analyses, assess change readiness, and identify key stakeholders.
4) Support training efforts:
Provide input, document requirements, and support the design and delivery of training programs to help employees understand and adapt to change.
5) Continuous improvement:
Creating and utilizing metrics to make data driven decisions on the success of the change management process


Skills & Requirements


MUST HAVE / REQUIRED SKILLS:
1) Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field
2) Previous Change Control Administrator experience (someone grooming to become a Change Control Manager)
3) Previous experience being the "point person" for all change control related issues w/in IT (this is NOT an organizational change management role!)
4) ITIL Certified
5) Previous experience completing change management assessments
6) Previous experience wit: identifying, analyzing and preparing risk mitigation tactics


Additional experience:
Identify and manage anticipated and persistent resistance
Consult and coach technical teams
Create actionable deliverables for the core change management plans: Sponsor Plan, People Manager Plan, Communications Plan, and Training Plan
Support and engage senior leaders
Coach people managers and supervisors
Coordinate efforts with other specialists
Evaluate and ensure change readiness
Manage stakeholders
Audit, Track and report gaps and issues
Define and measure success metrics and monitor change progress
Support change management at the organizational level


Benefits/Other Compensation:


Medical, Dental, Life Insurance, 401K.


Why Hays?


You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.


Nervous about an upcoming interview? Unsure how to write a new resume?


Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.


Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.


In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.


Drug testing may be required; please contact a recruiter for more information.


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