Job Description: Oregon Health & Science University
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.
Senior Director of Diagnostic Imaging
US-OR-Portland
Job ID: 2024-31951 Type: Regular Full-Time # of Openings: 1 Category: Management/Supervisory Portland, OR (Marquam Hill)
Overview
Leadership
Demonstrates leadership practices that influence others to achieve the mission, vision, goals, and objectives of Radiology and OHSU.
In collaboration with the executive team, integrates professional values and practices into strategic and operational imperatives.
Establishes shared goals based on organizational and Diagnostic Imaging strategic plan in collaboration with leaders, staff and related key stakeholders.
Establishes and practices evidence-based leadership practices that promote desired behaviors and outcomes.
Develops systems and strategies for progressive leadership development and succession planning.
Communicates and models professional practice behaviors within Diagnostic Imaging and across all disciplines
Drives necessary change to ensure optimal service, budget and regulatory compliance.
Provides strategic direction to enhance closed loop communication and learning across the organization.
Fosters team building to promote a productive work environment that values the unique talents of others
Operations Management The incumbent is responsible for developing and implementing programs, plans and controls to improve the overall operation of the Department of Radiology and Diagnostic Imaging Services and insure the provision of effective and responsive services. The Senior Director is responsible for:
Developing and implementing plans for future business development.
Designing and implementing systems to provide customer centered service to referring physicians and patients.
Maintain an up-to-date working knowledge of the educational, research and clinical service components of the department to represent it within a broad-reaching academic health system and with campus and external organizations.
Oversee staffing models that meet all department quality, budget and regulatory compliance standards
Oversee and assist in the recruitment of attending Radiology staff.
Implement and model customer service standards.
Develop KPI’s and monitors that ensure quality and safety.
Drive and develop key Patient Experience priorities, objectives and goals satisfaction and customer service.
Design systems approach and solutions to problem solving
Financial Management The Senior Director will forecast, plan, create and monitor departmental budgets in all areas of the Department of Radiology and Diagnostic Imaging Services. Expectations include:
Submitting budgets in expected format, within expected timelines.
Monitoring monthly variances while meeting or exceeding budget targets for all the areas in Diagnostic Imaging Services.
Appropriate billing and coding of professional and technical services.
Quality/Risk Management Develops quality assessment and improvement programs for all services according to hospital Quality Management policy.
Participates in clinical benchmarking initiatives.
Ensures compliance with applicable accreditation standards, professional practice standards, rules, regulations and professional license requirements.
Develops and maintains a customer service program. Utilizes customer service survey data for improvement initiatives.
Human Resource Management The Senior Director in conjunction and collaboration with the Healthcare and University Imaging and Management Team will recruit, orient, and is responsible and accountable for a strong workforce with the technical skills to provide the services required by:
Engaging staff to develop and/or maintain a positive work environment.
Development of key initiatives that support and align with our DEIB and employee engagement goals and objectives.
Performing evaluations to assess the competence of the Workforce.
Maintain compliance with OHSU Human Resources Policies and Procedures.
Technology & Systems Management The Senior Director is responsible for maintaining the Department of Radiology and Diagnostic Imaging Services with state-of-the-art equipment and information services for the departmental and institutional. Works in collaboration with Biomedical Engineering, Information Technology Group (ITO) and external equipment and Information Systems (IS) vendors to support department operations.
Oversees hospital and university supply inventory within respective departments
Oversees departmental information systems AIS, RIS and PACS to maximize efficiency of operations.
Initiates and performs current and future space planning needs according to operational requirements.
Initiates and performs effective technology evaluation and assessments to support capital acquisition.
Submits data and responds to deficiencies and patient complaints promptly.
Responsible for radiation, magnetic and equipment safety oversight.
Responsibilities
Graduate of an accredited diagnostic imaging training program.
OR A master's degree in healthcare administration, Public Administration, Business or related field.
A minimum of five years' experience in leading/managing all or a significant portion of a Diagnostic Imaging Service and/or a large complex flagship or AMC equivalent department or service line.
Experience in performing complex medical center/departmental financial analyses
Experience with clinical departments in a medical center/hospital environment.
Demonstrated experience in business planning, financial analysis, and/or strategic planning.
A comprehensive understanding of the operations of both professional radiology practice and diagnostic imaging services department is essential.
The Director must apply the principles of business, finance, human resources and strategic planning effectively to develop a vision and plan.
The successful candidate must have experience in working with radiology information, management systems, and MS Office applications.
Exceptional verbal and written communication skills.
Compliance with Code of Conduct, Respect in the workplace and Applicable policies, procedures and agreements related to position, department or OHSU as a whole
Must be able to perform the essential functions of the position with or without accommodation
Qualifications
A master's degree in healthcare administration, Public Administration, Business or related field.
Demonstrated working experience of 2+ years working as a Department Administrator in an Academic Medical Center SoM Diagnostic Radiology department and/or similar structured physician group practice.
ARRT credentialed Radiology Technical professional
