Provide fast and courteous service of food and beverages to guests and ensure quality of food and beverage presentation per established standards.
Job Description
Essential Duties & Responsibilities:
Greet all guests and take beverage and food orders in a prompt and professional manner according to hotel standards
Prepare food and beverages for service to hotel guests and present food according to established health and presentation standards
Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary
Perform side-work, and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift
Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guests satisfaction
May receive guest payments and process transactions as outlined in the cash and charge procedures as needed
Assist co-workers as needed
May assist with other duties as assigned.
Additional Job Information/Anticipated
Pay Range
Qualifications and Requirements:
Basic reading and writing. Minimum of 6 months food service experience in an upscale atmosphere with general knowledge of restaurant operations. Previous hotel restaurant experience preferred.
This job requires ability to perform the following:
Carrying or lifting up to 50 pounds
High sense of urgency
Moving about the kitchen and cafeteria
Handling food, objects, products and utensils
Bending, stooping, kneeling
Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisors
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
Basic math skills are frequently used when handling cash and credit.
Must be available to work nights, weekends, and/or holidays.
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.