Land O'Lakes is hiring a bilingual Global Credit Manager to join our Customer Financial Services team at our Headquarter office in Arden Hills, MN. As a Global Credit Manager, you will be responsible for overseeing and managing credit processes within the organization. Your main objective will be to evaluate the creditworthiness of global customers, establish credit limits, and ensure timely collection of outstanding payments for you and your team. This is a critical role within the organization as credit management directly impacts cash flow and financial stability. Fluency in Spanish is essential, as you will be interacting with clients and stakeholders within Spanish-speaking regions.
Key responsibilities include:
Manage a dynamic credit team of 3 to 6 people to ensure company policies and procedures are followed.
Assess the creditworthiness of new and existing customers using various tools and techniques, such as credit reports, financial statement analysis, industry detail and customer inquiries for you and your team.
Establish and enforce appropriate payment terms and credit limits based on financial strength, payment history, credit and industry reports.
Responsible for team performance and outcomes of A/R aging goals.
Understand International payment terms, secured terms and security options for various markets.
Stay informed on global political or economic trends that could impact and drive credit strategies.
Proactively monitor and follow-up on overdue accounts, escalating issues as necessary
Build and maintain strong relationships with clients and partners, addressing inquiries and resolving issues promptly.
Negotiate and set up payment plans or resolutions for customers who are experiencing financial difficulties
Collaborate with sales and customer service teams to resolve credit disputes and address customer inquiries related to credit terms and condition.
Provide leadership, training and mentoring to your team and peers.
Education and Experience:
Bachelor's degree in business or related field required.
5 years' relevant work experience in credit, financial services and/or accounts receivable required
2 years working with a global customer base required
Prior supervisory experience required
Bilingual in Spanish - required
Proficiency with Microsoft Office Products (Teams/Excel/Outlook/Word); Intermediate-to-advanced Excel
Experience with JD Edwards or other ERP system desired
International Credit credentials (NACM, ICTF, FCIB) desired
Competencies and other skills:
Effective interpersonal communication skills, with fluency in Spanish and English (both written and verbal).
Strong analytical skills with the ability to interpret financial data and assess credit risks.
Proficiency in credit analysis tools and software.
Ability to work independently and prioritize multiple tasks simultaneously
Knowledge of relevant regulations and best practices in credit management
Strong leadership skills in managing and leading a diverse, decentralized credit team.
Problem solving and critical thinking skills.
Ability to negotiate effectively.
Must be able to work collaboratively in a team-driven, results-oriented, fast-paced environment.
About Land O'Lakes, Inc.
Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.
Benefits for most full-time roles include medical, dental, vision, PTO, life & disability insurance, education assistance, a 401k and a variety of well-being resources. Most part-time employees are eligible for prorated PTO, holiday pay, employee development programs, prorated education assistance, and a 401(k).
Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy.
Neither Land O'Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.
