Monday-Friday, 8 hour shifts between 6:00AM-7:00PM
$17.00 per hour
Job Responsibilities:
Engage with prospective students through outbound calls, emails, and chat, answering questions about programs, admissions requirements, and campus resources.
Receive inbound calls and assist students by walking them through financial estimates via screen sharing.
Provide information to students and families regarding financial aid programs, scholarships, grants, and loans.
Maintain accurate records of prospective student interactions and admissions metrics in the CRM system.
Work closely with other departments (e.g., admissions, registrar) to ensure smooth coordination of services.
Qualifications:
Excellent communication and interpersonal skills
Strong organizational skills and the ability to multitask
Proficiency in Microsoft Office Suite
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
