Join our team as a Patient Benefits Coordinator at our 11th Ave Family Medicine Clinic in Yakima, WA, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we are a community committed to the well-being of our migrant farmworkers.
We've transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.
Explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew," for a glimpse into our dedication to our communities, health, and families.
What We Offer
$17.98-$22.02/hour DOE with the ability to go higher for highly experienced candidates
An additional 4% differential for your bilingual skills
100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, eight paid holidays, and much more!
What You'll Do:
Address patient billing inquiries and collaborate with the Billing and Medicaid Office for issue resolution
Inform patients on billing and payment practices, provide account details and balance information
Discuss medical insurance options, eligibility, and Managed Care plans with clients
Assist clients with insurance application process, track applications, and provide guidance on benefits
Educate clients on medical insurance coverage, help resolve card-related issues
Manage daily work queues for insurance, discounts, and Medicaid processing
Evaluate and process hardship or write-off requests, maintain billing adjustments
Stay updated on Managed Care and Medicaid program changes and updates
May perform Lead duties by acting as a liaison between line staff and the direct supervisor. Manage breaks, lunches, sick calls, and overtime. Provide insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed.
Qualifications:
High School Diploma or General Education Diploma (GED)
One year's experience with billing credit or patient benefits, preferably in a medical office, is required; Experience in special programs such as State Managed Care plans is preferred
Affordable Care Act (ACA) Certification: Must pass the ACA exam within 90 days of employment
Bilingual (English/Spanish) required at a level 10
Ability to prioritize work and handle various tasks simultaneously, with frequent interruptions
Ability to build effective relationships and interact professionally with patients, providers, and staff
Basic proficiency with Electronic Medical Records, Word, and Excel
Basic knowledge of medical terminology and medical billing insurance is desired
Our mission celebrates diversity. We are committed to equal-opportunity employment.
Contact us at jobs@yvfwc.org to learn more about this opportunity!
