About Our Company - Prospiant, the agriculture technology business portfolio of Gibraltar Industries, Inc. (NASDAQ: ROCK), and the leading U.S.-based provider of turnkey controlled environment agriculture (CEA) solutions for growing fruits, vegetables, hemp, and cannabis. The company has expertise in custom-designed, manufactured, and installed greenhouses for research, education, and retail garden centers. Prospiant embodies long-term stability with the unmatched financial strength and end-to-end expertise of our heritage brands; gained during more than 150 years of combined business success.
We are trusted AgTech experts partnering to grow a prosperous and sustainable world. Our success in the produce, commercial, and cannabis markets couldn't be possible without our employees' commitment to our core values - Make It Better, Make It Right, Make It Together, and Make An Impact.
Make It Better - Challenges our way of thinking every day to exceed the needs of our customers and improve our business and workplace. Raises the bar and sets new standards.
Make It Right - Cares about doing the right thing for fellow employees, customers, and our communities. Holds high standards of ethics and safety and includes others. Does not look the other way when something is amiss.
Make It Together - Works collaboratively with others, across the organization, and with our customers. Fosters a culture that is inclusive of different perspectives and experiences.
Make An Impact - Approaches work and life with an intent to drive change and make a difference for our customers, investors, and community.
Gibraltar is a leading manufacturer and supplier of products and services for North American AgTech, renewable energy, residential, and infrastructure markets. By building solutions that make life better for people and the planet, Gibraltar advances the art and science of engineering, science, and technology to shape the future of comfortable living, sustainable power, and productive growing.
Guided by an inclusive, values-driven culture that celebrates and rewards different perspectives, we work together to create lasting positive impact on everyone our business touches. To learn more about what makes us #GibraltarProud, visit our website: www.gibraltar1.com
Position Summary
The Director of IT Liaison serves as the strategic conduit in a multi-location, multi-company environment between the IT function and core business units, driving alignment of digital and technology initiatives with organizational goals. This position is responsible for ensuring that IT solutions meet the operational and strategic needs of the business, facilitating collaboration between stakeholders, and delivering on key IT projects personally, through direct reports, and/or 3 rd party service providers. Reporting to the Chief Digital Information Officer (CDIO) of Gibraltar Industries, this role focuses on leveraging digital transformation opportunities to enhance business processes and improve operational efficiency.
Primary Responsibilities:
Serve as the day-to-day IT service liaison to the business unit(s) for all IT services. Where services are provided by the Gibraltar's Enterprise IT function, collaborate and coordinate with the Gibraltar leader to ensure consistent service levels are met locally, ensuring a deep understanding of business needs and goals.
Collaborate with the business counterparts to analyze computer system needs for management information and functional operations and build, communicate, and maintain the Application roadmap for supported business units.
Ensure seamless communication and collaboration between IT teams and business stakeholders to optimize technology adoption.
Oversees the development and management of the Annual IT budget supporting the business unit('s) roadmap.
Responsible for the execution of the IT roadmap.
Recommends and develops plans for meet the desired business capabilities.
Consults with management to determine scope and priorities of projects, and to discuss system capacity, resources, and compliance with corporate strategies.
Negotiates and contracts with consultants, technical personnel, and vendors for services and products.
Manages the development, implementation, installation, and operation of information and functional systems for the organization.
Champion change management efforts, assisting business units in adopting new digital tools and technologies.
Monitor key performance indicators (KPIs) for IT projects and services, ensuring alignment with business objectives and stakeholder satisfaction.
Act as a key point of escalation for IT issues affecting business operations, working to resolve critical incidents effectively and efficiently.
Develops, implements, and monitors management information systems policies and controls to ensure data accuracy, security, legal, regulatory compliance and compliance with corporate policies and controls.
Manages the day-to-day relationship with our ERP and other software support partners and other project-based 3 rd party service providers.
Provides priority and manages the support partner's work intake process
Oversees progress against commitments
Coordinates with business counterparts the deployment of enhancements and fixes
Collaborates and coordinates execution with Gibraltar's Enterprise IT function (shared services):
Collaborate with the CDIO and other executives to develop and implement digital strategies that drive innovation and business growth.
Help to establish the enterprise catalog of software and infrastructure and to leverage and procure items from that catalog to support business unit end users.
Develops, maintains, and tests disaster recovery plans.
Collaborates on IT-related recommendations and assistance for subsidiary or sister companies.
Coordinates with Gibraltar IT for the purchase, implementation and configuration of networks, desktop, infrastructure equipment, and monitoring tools.
Coordinates with Gibraltar IT to ensure IT SOX-related control testing for supported companies
Primary interface between business users, service providers and enterprise teams for all IT services whether provided internally or via 3 rd parties
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
Responsibilities include interviewing, hiring, and training of employees and consultants; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Position Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/ Experience:
10 Years of Relevant Experience overseeing IT teams and/or overseeing IT organizations.
Bachelor's degree in Information Technology, Business Administration, or a related field
Experience operating in organizations >$500 Million
Competencies/ Technical Skills:
Must have ERP management knowledge (preferably in a manufacturing environment). Epicor experience preferred.
Experience with CRMs (Salesforce), Data Warehousing/Business Intelligence (Microsoft Fabric), iPaaS, CAD/CAM software, Procore a strong plus.
Construction, manufacturing, AgTech, or related industries is highly desirable.
Core Competencies: Customer Orientation; Result Orientation; Managing Performance; Fostering Teamwork; Building Collaborative Relationships; Personal Credibility; Strategic Thinking; Digital Transformation; Driving Competitive Advantage, Initiative; Influencing Others; Developing Others
Knowledge of Software applications for Design, Database, Development, and HR systems.
Advanced knowledge of computer operating systems, Network infrastructure, telephone systems, and network monitoring tools.
Work Environment:
In-office 4 days of the week
Travel 25% of the time
Why Prospiant?
Complete Benefits Package: Medical, Dental, Vision, Life Insurance, STD/LTD, 401(k) with company match
Opportunities for career development and advancement
Dynamic workplace
Paid volunteer time off
Education assistance
Referral bonus
Annual bonus opportunity
Opportunity to get involved with employee resource groups and engagement events
Gibraltar is an Equal Opportunity Employer; and considers applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. In addition, Gibraltar will provide reasonable accommodations for qualified individuals with disabilities.
