Job Description:

Position Title: Citizen Developer

Date: Oct 15, 2024

Location: Guaynabo, PR

Company: Popular Bank

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General Description

The Citizen Developer role is responsible for designing and developing automation solutions to improve process effectiveness and efficiency. This candidate will be hands-on from idea generation to the design, development, testing and implementation of the chosen solution.

Essential Duties and Responsibilities

1. Evaluate processes to identify opportunities for automation; determine the impact of implementation of proposed solution based on cost savings, time reductions and required number of FTE’s.
2. Identify and document, in collaboration with cross-functional teams, the functional requirements in support of process automation.
3. Conceptualize and develop process automation applications using the AutomationAnywhere and Microsoft Power Platform platforms.
4. Design, coordinate, conduct and document results of the solution validation tests.
5. Develop the technical documentation of the solutions created.
6. Provide maintenance to automation solutions implemented throughout the organization.
7. Develop the user manual for the automated solution; provide user training.

Education

Bachelor’s degree or equivalent experience.

Experience

Hands-on experience developing bots using AutomationAnywhere and use of project management tools are highly desirable.

Other Qualifications

• Keen ability to recognize the needs of various businesses.
• Very strong analytical, technical, and problem-solving skills.
• Natural curiosity and divergent thinking to identify a variety of good solutions for a single problem.
• Willing to learn and capable of being self-taught.
• Capable of working independently and as part of a team.
• Highly self-motivated, self-directed, and attentive to detail.
• Takes initiative and excellent time management.
• Ability to articulate to a professional developer what code needs to be written to complete a project.
• Proficiency in English and Spanish, both oral and written
• Experience with Automation Anywhere and Microsoft Power Platform.

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

ABOUT US

Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

BENEFITS AND PERKS

Health & Pharmacy Plans | Dental & Vision Coverage | Annual Preventive Exam | Employee Assistance Program (EAP) | Life Insurances | Disability Insurances | Profit-sharing | 401-K | Childbirth leave up to 8 weeks | Bonding time up to 8 weeks | Your Time Off – vacation, sick and personal time off | 11 Holidays | 8 hours of Community Time Off

Are you ready for another mission?

Popular is an Equal Opportunity Employer
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.
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