Compensation Type: HourlyCompensation: $18.50
Job SummaryThe Student Services Specialist in New Student Assessment serves as a primary facilitator of placement assessment administration. This role is a member of Admissions, Welcome, and Entry and will collaborate closely with key College departments including Academic Affairs, Accessibility and Testing Services, Student Central, and Enrollment Services Operations to ensure effective student enrollment matriculation.
ESSENTIAL JOB FUNCTIONS
Assessment & Placement Support
Provides a welcoming and friendly environment with high-quality customer service for all visitors, faculty, and staff.
Communicate with students regarding the assessments/course placement/testing processes and procedures in person, via phone, email, and virtually.
Utilizes professional proctoring procedures to support a secure testing environment.
Integrates and explains policies and procedures of all areas of enrollment services and other closely related areas to all new students.
Anticipates students' needs by considering all aspects of the enrollment cycle.
Makes appropriate referrals to faculty, advisors, counselors, program coordinators, student service areas, or other resources as needed.
Assists with other Enrollment and Student Service areas as needed/assigned.
Clerical
Completes and maintains required documentation.
Keeps accurate records.
Maintains confidentiality of student files and other sensitive subject matter. Provides requested data and information, as required.
Culture of Respect
Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.
Performs other duties as assigned
*Regular, predictable, and punctual attendance is required.
Minimum Qualifications
High School Diploma or GED
Two (2) years of experience working in a customer service-related position.
Additional Information
State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
WORKING CONDITIONS
Typical office environment. Regular exposure to moderate noise is typical to business offices.
CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.
Full Time/Part Time:Part time
Union (If Applicable): Scheduled Hours:20
Additional InformationIn order to ensure your application is complete, you must complete the following:
Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
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