• Oversees and manages the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management.
• Reviews status of projects and budgets, and prepares status reports.
• Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives.
• Develops mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, clients and other stakeholders.

Must Have:

• Customer program support:

• faculty contract verification
• non-disclosure agreement execution
• compliance HUB work
• faculty liaison and sales coordination
• program promotion, program close out
• submitting requests for faculty payments
• pulling program metrics
• Content
• reviewing content for quality control
• taking content through the regulatory/legal/clinical review process for the program manager
• submitting content into the system for approval
• Manage promotional platforms, Eloqua, Salesforce