Are you a dynamic leader with a passion for service excellence and organizational efficiency? At UNFCU, strong board governance and exceptional executive leadership support are the cornerstones of our success. We seek an experienced professional to provide top-tier support to our board of directors, volunteer committees, and executive leadership team.
The Manager & Lead Executive Support reports directly to this role. Together, you will guide a dedicated team of executive support professionals, ensuring our board of directors, volunteer committees, and executive leadership achieve their goals and drive our mission forward. Your expertise will foster a culture of service excellence and operational efficiency within our organization.
At UNFCU, you will be part of a vibrant community dedicated to making a meaningful impact. Driven by a mission to serve our members, colleagues, and the broader United Nations community, we uphold core values of integrity, service excellence, learning and development, and global impact and inclusion.
You will lead a talented team, work with top executives, and contribute to a mission-driven organization. If you are a proactive leader committed to service excellence, we invite you to apply and join us.
This position is hybrid.
NYC Salary Range - $130,000 - $165,000 annually; compensation is commensurate to geographic location.
Eligible for an annual corporate incentive
401K match of 100% of up to 6% of employee contributions
Additional company-provided retirement benefit
What you'll do
President & CEO Executive Support:
Focus on high-level support to the President & CEO, board of directors, and executive leadership team.
Collaborate with the President & CEO to ensure strategic, high-level support to the board of directors.
Prepare correspondence, reports, speeches, presentations, and internal communications, ensuring consistency and engagement.
Manage budget for the Executive Office and board of directors/volunteers' cost centers.
Lead project teams for internal events and initiatives.
Liaise with high-level UN officials, credit union executives, and external contacts.
Board, Volunteers & Internal Committees' Liaison:
Communicate directly with and support the board of directors and volunteer committees to effectively execute their responsibilities.
Guide the Senior Executive Administrator in preparing materials for board meetings, conferences, and other events and to administer the board and volunteer committees' various policies.
Serve as back-up recording secretary for the board and manage historical preservation of governance materials.
Oversee the Nominating Committee's responsibilities for the annual board election and manage the production of the Annual General Meeting.
Manage activities of volunteers, keeping the Board Chairperson and President & CEO informed of developments.
Direct the compilation of board meeting materials from various leaders across the organization.
Organize and support the annual international board planning session.
Executive Operations Leadership:
Provide guidance to the Manager & Lead Execuive Support, who reports directly to this role. This includes driving performance management, coaching, and development of the Executive Office support team.
Ensure the team utilizes tools and resources effectively to improve productivity and support delivery.
Foster collaboration and communication across the executive support team to build unity and teamwork and address top issues consistently.
Pursue innovative ways to improve processes and support solutions.
Leadership Events and Miscellaneous:
Provide advisory and support services for leadership events, ensuring adherence to organizational protocols.
Maintain organized and up-to-date corporate records (e.g., Corporate Charter, Bylaws, Governance Policies, and Operational Policies).
Perform additional responsibilities as assigned, ensuring compliance with laws, regulations, and UNFCU's Code of Ethics.
What we're seeking
Bachelor's degree in Business Administration, Management, Communications, or similar.
7+ years of experience in executive leadership support or administration, with at least 3 years in a leadership role
Adept at business communications with excellent written and verbal communication skills
A track record of leadership experience including managing change, problem solving, influencing, project management, and developing others.
Ability to travel internationally and domestically as needed
What makes you stand out
Board governance expertise
Experience in financial services, marketing, corporate communications, or similar including managerial and administrative roles
Exceptional written and verbal communication skills
Bi-lingual skills (English and French, Italian, or Spanish)
Knowledge of the credit union industry and the United Nations community
Proficient in Microsoft Office Suite, Adobe Professional and expense reporting software
Valuing global impact and inclusion
Who we are
UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture.
UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws.
