Job Description:

Nemours is seeking a Clinical Assistant to work M-F rotating day hours at our Glen Mills, PA location.

The Clinical Assistant is an important liaison between the patient/family, provider, and other care team members. The Clinical Assistant will coordinate patient flow, review charts for current information, and ensure the appropriate paperwork accompanies the patient to the room. Enter pertinent history. Act as a resource and cross cover as needed.

Essential Functions:

Deliver excellent customer service to the patients/families and other care providers. Focusing on family- centered care.

Room patients ensuring appropriate documents are with the patient, up to and including required diagnostic reports.

Act as a liaison between support services and other clinical divisions.

Keep parents and associates informed of delays.

The ability to cross cover in clerical positions.

Track daily activity for divisional huddles.

Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee's clinical coordinator or Operations Manager.

Qualifications:

High School Diploma

Healthcare and Customer Service experience

BLS Certification within three months of employment and continue to maintain as required.

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