Job Description:

JOB RESPONSIBILITIES:

Administers injections or medications as directed by the physician/provider and obtains lab specimens.

Maintains and tracks all vaccinations and injectable medication in office. Reports all required documentation to the State Department of Health for the Vaccine For Children program. Reports monthly decrement tracking on all VFC vaccine. Reviews monthly POC reporting and educates staff as needed.

Answers telephone inquiries and concerns from:

• Patients concerning symptoms, medications and insurance;
• Pharmacies and third parties regarding prescriptions, formulary and orders;
• Other providers regarding care of patients. Accurately records and charts key information and planned response. Responds within limits of licensure, training and supervising physician’s protocols. Works with physicians to define credible expectations for response time.

Performs phone triage when scheduled, including fielding patient medical questions, test results, medication refills and call-backs to patients as directed by physician or requested by patient. Faxes/calls/electronically transmits prescription refills as requested.

Functions as a resource to visitors, physicians and staff; greets them promptly and courteously. In addition, assumes role of patient advocate respecting the guidelines found in Patient Bill of Rights. Communicates with patient, significant others and health professionals regarding care to patient.

Clearly communicates and continuously supports the Mission and Values of JMH.

Performs additional duties not addressed here as assigned by the Practice Administrator, practice site Physician and/or the JMH Administration.

Conducts all activities in compliance with applicable laws, regulations, standards, and JMH policies and procedures including Blood and Body Substance Precautions.

EDUCATION, EXPERIENCE AND TRAINING:

Current Indiana RN licensure and CPR certification required. At least 1 year of previous nursing experience required, preferably in the outpatient setting.

Johnson Memorial Health is a nationally-recognized network of physicians, services and healthcare resources based in Johnson County, Indiana. The centerpiece is Johnson Memorial Hospital, located in Franklin Indiana, just 20 minutes south of Indianapolis.

All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability, or other protected characteristic under applicable law.

SCHEDULE:

Monday- Friday, 8:00 a.m. - 5:00 p.m. (1-hour lunch)
80 hours per two-week pay period.

PI251451249

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