Job Description: We are running a Integrations CoE for ASO. As part of this, we are modernizing their ESB integrations to Kafka Confluent, implementing new integrations and providing support for both Kafka and ESB integrations. The role is for onsite support lead for Kafka integrations and will involve following responsibilities
Provide support services for Middleware (Kafka Confluent)
Triage and provide resolution for production issues within defined SLAs
Do RCA for P1/ P2 incidents that have a business impact
Own all reporting and represent team in all the key meetings
Support business and test teams on lower environment during US hours
Govern SLAs
Work with offshore team to provide the required services and ensure all day critical activities are taken care of
Adhere to standards, templates and processes laid down for the support team
Provide code and configuration fixes when required
Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $84 - $97 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.
