Position Title: Education Administrative Assistant

Reports To: Evernorth Care Group Clinical Educator

Work hours: Typically, Monday-Friday 8 a.m.-5 p.m. Hours may vary based on the department needs. Primary work site location Raintree as well as travel to other sites.

Position Summary: The Education Administrative Assistant is responsible for supporting educational initiatives to promote quality of care, regulatory compliance, and business directives within Evernorth Care Group. This role is an integral member of a multi-disciplinary team who functions under the direction and supervision of a registered nurse.

Primary Job Duties and Responsibilities:

• Assists the clinical educator in the development of educational programs through research, content input as directed by the Clinical Educator, proof reading, and editing.


• Contributes to employee development by conducting area of expertise classes.


• Coordinates educational programs course logistics.


• Manages technical issues related to online learning platforms, resolves problems, and disseminates resolutions.


• Creates, tracks, and manages course content review schedules.


• Organizes and coordinates educational supplies, maintains stock, and disseminates per program. Manages educational equipment and assists with in-person training set-up.


• Develops student handouts, displays, and surveys as directed by the clinical educator.


• Supports the clinical educator in monitoring student progress and compliance through data compilation and dissemination.


• Promotes organizational transparency through documentation and dissemination of meeting minutes, quality initiatives, and educational opportunities.


• Communicates with Evernorth Care Group employees, supervisors, and affiliates adhering to business standards and expectations.


• Supports the department in the organization and analysis of information, including but not limited to, course surveys, educational need analysis surveys, completions, and test item analysis reports to promote the educational improvement process.


• Other duties as assigned.

Education and Experience Requirements:

• Two years recent experience in medical staff services field High school diploma or GED certificate


• Have excellent customer skills, time management, and communication skills


• Computer competency in Excel, Word, PowerPoint, and EPIC, with the ability to learn additional platforms.

Preferred Experience:

• Medical assistant diploma.


• Experience with educational platforms (i.e. Articulate, Degreed, Relias)


• Associate Degree in Medical Staff Service Science or other AA Degree in business. Or a related field of study or an equivalent combination of training and experience.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Qualified applicants with criminal histories will be considered for employment in a manner
consistent with all federal, state and local ordinances.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.