Are you ready to step into a position that combines your attention to detail and communication skills with your unrelenting drive to help others? Your work will ensure contract-pricing data is accurately loaded based on customer specifications, while ensuring we meet vendor rules around customer eligibility and accuracy in pricing. This position focuses on Company's strategic opportunities critical to the success of the company. The primary responsibilities of this position is to manage complex contract agreements, analyze contract performance and ensure accurate customer pricing and membership.

ESSENTIAL FUNCTIONS

• Demonstrates advanced knowledge of pricing and membership agreements


• Ability to review complex legal agreements and identify needed action items


• Analyze supplier contract bid awards to determine appropriate system hierarchical position to ensure accurate customer access


• Manage most complex supplier and customer pricing agreements


• Review and analyze supplier and customer contracts to ensure Company is compliant with agreements


• Determine appropriate member access to contract pricing based on required customer criteria


• Manages a portfolio of assigned suppliers and customers to ensure updates to pricing and member access are accurate; takes action to resolve discrepancies


• Works cross functionally to ensure Strategic and Intercompany pricing needs are met; takes corrective action as needed


• Assists in the SME review of partner agreements to ensure proposed language is in the best interest of the business


• Works cross functionally to ensure timely and accurate implementation of new and amended agreements related to contract pricing and membership


• Analyzes pricing and membership data to identify trends and gaps; actions as needed


• Reviews escalated issues and takes appropriate action to resolve


• Coordinates new team member training and evaluates member progress


• Reviews Credit and Debit requests for validity and accuracy


• Reviews team's submitted reports to ensure any needed corrective action was taken


• Partners with business intelligence team to create and maintain team reports


• Assigns incoming requests to team work queue to appropriate representative


• Identifies opportunities for process and/or system enhancements


• Works collaboratively on projects to identify solutions and process improvements


• Researches escalated supplier and customer pricing and membership claims and takes corrective action within established timelines


• Provides training and ongoing support to team members; shares knowledge and best practices


• Works collaboratively on projects to identify solution and process improvements

QUALIFICATIONS

• High school diploma or GED required


• 3+ years of experience in a B2B manufacturing/distribution environment


• Strong analytical and problem solving skills


• Experience analyzing data, and skilled data entry required


• Modern ERP Software (SAP and/or Oracle) experience required


• Pricing and membership eligibility experience preferred


• Intermediate Microsoft Office products; some experience with complex Excel formulas


• Excellent verbal and written communication skills with the ability to interact professionally with diverse groups.


• Ability to manage timelines and meet vendor specific deadlines


• Ability to multitask in a fast paced environment where accuracy is imperative

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 58,000 - 96,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Qualified applicants with criminal histories will be considered for employment in a manner
consistent with all federal, state and local ordinances.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.