Job ID: 2024-1631 Type: Regular Full-Time # of Openings: 1 Category: Customer Service/Support Atlas Van Lines
Overview
Atlas International is one of the industry leaders in International Freight Forwarding and has been recognized for providing top level relocation satisfaction scores and continuously strive to provide best-in-class service. Atlas International is comprised of companies that deliver transportation and related services globally through a network of quality agents and select service partners. Atlas is distinguished by agents' ownership and a shared commitment to help people go new places more easily and more securely. Through a continuing emphasis on service excellence, the company has achieved extraordinary growth.
As we continue to grow, we look for individuals who want to be part of our dynamic organization dedicated to providing opportunities to learn about an exciting industry. Every day we help you go new places®, with expertise in moving and logistics, bringing the world within reach.
Atlas International is seeking an International Transportation Coordinator to join the customer service team in Evansville, Indiana!
Key Responsibilities:
Book transportation services Ocean Freight, Container Drayage, Linehaul (Air Freight as needed) within vendor guidelines (competitive prices, reciprocity, performance, locality) and update Move coordinators.
Create and send accurate documentations such as AWB, Master Bill of Lading, House Bill, Export Declaration by carriers (CBP), etc. and send all pre-alerts and instructions as related to transportation booking in timely manner.
Research rate components, obtain rates, create/ quote rates, and rework rates as needed. Maintain and update rate resources and build positive relationships with external service providers. Respond to all rate requests in a timely manner and confirm inbound rate tariff. Invoice approval of services contracted.
Communicate effectively with all parties (internal and external as appropriate) to resolve problems and issues to ensure customer satisfaction and updating coordinators of status changes as appropriate (i.e., additional charges, survey results and requests).
Ensure MoveWare system is updated with all pertinent dates, notes, and documentation on a timely basis.
Data analysis capabilities that optimize cost and service opportunities by various mode of transportation, carrier, lane, and/or shipment type.
Coordinate for LTL and FTL for shipments moving in lift vans.
Invoice approvals for transportation related services.
Quote shipments for LTL only accounts, handle shipments if booked.
Handle linehaul on Inbound shipments that Port agents cannot haul.
Confirm pick-up/obtain carrier tracking number and notify Relocation Coordinator.
Work with LTL brokers to complete the linehaul portion of the military rate filing.
Coordinate linehaul transportation for Auto.
Other duties may be assigned.
Your Wellness is our Focus:
Medical, dental, and vision for employees and dependents
Employee assistance programs focused on mental health.
Access to a licensed therapist 24/7
Wellness programs with employee perks
Onsite Fitness Center and Medical Clinic
Financial Wellbeing:
Generous 401(k) matching retirement plans
Pre-tax savings plans, HSA & FSA
Tuition assistance
Employee assistance programs focused on financial wellbeing.
Flexibility and Time Off:
Paid time off including vacation, sick leave, parental leave, holidays, and disability leave.
Qualifications
What You'll Need:
High School Diploma/GED
2-4 years of job-related experience, or equivalent combination of both education and experience are required.
Excellent verbal and written communications
Computer competency, specifically with Microsoft Office products such as Word Processing and Excel
Our Promise to You:
We want you to grow with us, so we are committed to the continuous development of our employees. We offer free online training courses through our modern learning and development platform along with a company-wide mentorship program, internal employee organizations, tuition reimbursement and many other opportunities for personal growth.
*Atlas is an EO employer - Veterans/Disabled and other protected categories.
*Benefits may vary by position and/or office location
