Who We Are -MANSCAPED is a leading mens grooming and lifestyle consumer brand on a mission to introduce and elevate a whole new self-care routine for men. What began as the category creator of below-the-waist grooming has quickly evolved into a global omnichannel powerhouse available around the world on manscaped.com, Amazon, and in major retailers including Target, Walmart, and Best Buy. As a company, were more than just ball jokes (though, rest assured, theres plenty of those). We proudly uphold seven core values accountability, authenticity, collaboration, fun, humility, inclusivity, and innovation which define our brand identity and drive our success. As a people-centric employer brand, we are deeply committed to fostering the growth, happiness, and holistic well-being of each individual on our team.
Who Were Looking For -Reporting to the Associate Director, Retail Operations, we are seeking a Retail Sales Operations Coordinator to manage the full purchase order lifecycle from receipt to invoicing, ensuring timely and accurate processing. The ideal candidate will have experience in coordinating with internal teams, third-party logistics (3PL), and suppliers to resolve fulfillment issues, maintain inventory records, and manage documentation through EDI and Excel systems.
Keys to Success - As a member of the Retail team, success will be measured based on three key actions. 1) Doing your job; setting and meeting appropriate goals that ladder up to the long-term Company vision and the short-term Company targets. You are expected to align on these goals with your manager, and then deliver on them. 2) Doing Your Job, the Right Way; At MANSCAPED we strive to be ideal team players. That means striving to live up to the Humble, Hard Working & Smart framework. 3) Engaging (in both directions) with Radical Candor in a way that seeks to improve the performance of yourself and the team around you.
Responsibilities:
Manage the end-to-end purchase order lifecycle, including order receipt, acknowledgment, tracking, fulfillment, and invoicing
Communicate orders to the internal team and Third-Party Warehouse team (3PL)
Review Purchase Orders to ensure all required info is present and accurate
Enter Purchase Orders into Excel worksheets via EDI loading or manual entry
Submit orders to 3PL and internal teams for routing and shipping
Follow up on 3PL to ensure proper paperwork on orders is submitted
Perform various tasks to ensure orders are shipped and received
Preparing the proper order fulfillment documentation, such as invoices, packing slips, and labels
Coordinate with warehouse staff, shipping companies, and suppliers to ensure timely and accurate delivery of orders
Update order status and tracking information in the system
Resolve any issues or problems that may arise during the order fulfillment process, such as delays, cancellations, damages, or returns
Maintain inventory records and implementing restock procedures for faster order fulfillment
Invoice using the EDI system
Other duties as required
Qualifications:
Proficient in managing the complete purchase order lifecycle, from order receipt to invoicing, and ensuring accurate and timely processing
Ability to collaborate effectively with internal teams, third-party logistic warehouses (3PL), and suppliers to ensure smooth order processing and resolution of fulfillment issues
Experience in entering and processing purchase orders via EDI systems or manual Excel entry for seamless data management and invoicing
Ability to address order fulfillment challenges, including delays, cancellations, inventory issues, or returns, while maintaining efficient communication and resolution
Proven ability to maintain accurate inventory records, prepare order documentation (invoices, packing slips, labels), and implement restocking procedures to streamline order fulfillment
Experience in SPS Commerce, experience in retail, experience in PO management
Compensation Range$28—$28 USD
MANSCAPEDBenefits
Take time to find balance and rejuvenate your senses. Enjoy a generous 20 accrued vacation days per year to relax, travel, and spend quality time with your loved ones. We value your need for a healthy work-life balance.
Health comes first, always. We provide 40 hours of paid sick leave annually, ensuring you can take the time you need to recover.
Your mental health matters. Take 3 paid mental health days to recharge and take care of your emotional well-being.
We offer 9 paid holidays throughout the year (including your birthday!) to give you the opportunity to celebrate important moments and take a break from work.
Let us take the guess work out of retirement planning with our employee 401(k) plan and company match.
Some call it pet insurance, we call it Paws & Claws coverage. Our plan helps you take care of your furry family members, giving you peace of mind.
Our comprehensive life insurance, AD&D and long-term disability coverage provide financial security for you and your family in case of unexpected events.
Access comprehensive medical, dental, and vision insurance plans, along with Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), ensuring you and your family are well-covered.
If you're facing life's challenges, our confidential Employee Assistance Program offers resources to help you navigate them.
Add a layer of protection from the unexpected costs of emergencies and unexpected illnesses. Enrollment in our accident and critical illness plans can provide financial support during the most difficult of times.
We are a remote-first employer. You will receive a monthly utility allowance to help cover the costs of Wifi and phone usage.
Enjoy a generous discount on our products as part of our employee discount program, making holiday and birthday shopping a breeze.
Participate in our exciting wellness challenges designed to promote a healthy and active lifestyle. From step competitions to mindfulness sessions, join your colleagues in fun and motivating activities that boost your physical and mental well-being.
We support our families by offering paid parental leave to support you during a pivotal time in your life, adding to the family!
We like to cheer each other on. Our regular recognition initiatives ensure you are acknowledged for your hard work and achievements.
We encourage community involvement by offering one paid volunteer day per year, allowing you to support a cause that means the most to you.
We are a certified Great Place to Work, growing rapidly and offering incredible opportunities for advancement. Join us and be part of an exciting journey with a company that values its employees.
Equal Opportunity Employer, including disability/protected veterans
