When you are part of the team at Thermo Fisher Scientific you'll do important work and be valued and recognized for your performance. With hardworking managers and encouraging coworkers for support, you'll find the resources and chances to create contributions to the world.
Our Electron Microscopy business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries, increase efficiency, and ultimately change the world. The EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflows that provide images and answers in the micro-, nano-, and picometer scales.
Combining hardware and software expertise in electron, ion, and light microscopy and with deep application knowledge in the Materials Science, Life Sciences, and Semiconductor markets, the worldwide Electron Microscopy employees are dedicated to customers pursuit of discovery and resolution to global challenges.
The Mission
The Americas NanoPort team, within the Sales and Service Division (SSD), runs a state-of-the-art Electron Microscopy Centre of Excellence, supporting account managers and external Thermo Fisher Scientific customers in the Sciences and Industry markets. Key goals of the NanoPort team are to deliver high-quality Customer Applications Training and Support, and to conduct carefully prepared Product and Workflow Demonstrations.
How will you make an impact?
The Applications Scientist in the Transmission Electron Microscope (TEM) applications team is responsible for providing technical expertise in the support of Thermo Fisher Scientific's Americas sales efforts at specific customer sites.
What will you do?
Supporting and training customers after the sale and installation of the microscope. Customer training is primarily scheduled on-site on the customer's instrument, but the candidate will support in-house training in the Hillsboro NanoPort as well.
Authoring and maintaining supporting training material.
Acting as a primary communication conduit to the factory by reporting engineering and production issues from the customer.
Solving and reporting software and hardware issues and customer concerns.
Provide continuous feedback to the product groups on system performance, features, and potential problems while collaborating with marketing/development groups on future product developments.
Perform high quality TEM product demonstrations, including the development of new techniques and applications for Thermo Fisher Scientific partners and customers, particularly those in the Semiconductor marketplace.
How Will You Get Here?
This position is ideal for an experienced scientist wanting to be involved with a diverse team and exposed to a constant variety of customer application areas. The successful candidate will possess the following combination of education and experience:
Requires a university degree in Materials Science, Chemistry and or Physics. An advanced degree is preferred.
Knowledge and recent hands-on experience with TEM are required.
Knowledge of advanced technology diagnostics as well as problem solving techniques, operational optimization, and experience of analytical equipment; specifically, electron/ion microscopes.
3 or more years of experience in a relevant position within the research environment with recent experience using TEM technology is preferred.
Excellent, interpersonal skills, both written and verbal
Works well with multi-functional and cross-cultural teams
Frequent travel, both domestic and international (up to 50%). Possession of a valid passport.
Position may require Covid-19 vaccination and/or routine testing, per client discretion. As a requirement to be onsite at Thermo Fisher Scientific this position requires vaccination status disclosure upon employment.
At Thermo Fisher Scientific, each one of our 100,000 outstanding minds has a unique story to tell. Join us and contribute to our focused mission-enabling our customers to make the world healthier, cleaner and safer!
Apply today! http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
