Overview: ACS Professional Staffing is looking for an employee to work on-site with our client. This Business Systems Analyst position will involve monitoring and analyzing compliance with Program Management standards, ensuring timely and reliable evidence collection. Responsibilities include serving as a technical resource, drafting processes for regulatory compliance, and providing recommendations to management on policy changes. This role requires developing training materials, maintaining documentation, and supporting audits with data analysis and reporting. This full-time position is located in Vancouver, WA.
Pay Rate: $48.59 - $69.42
Benefits:
Paid holidays: 11
PTO: Starting at 10 days
Sick Leave: Up to 56 hours per year (prorated based on start date)
EAP: Employee Assistance Program
Benefit Options Available: Medical, Dental, Vision, FSA, DCA, LPFSA, HSA, Group Life/AD&D, Voluntary Life/AD&D, Voluntary Short-Term Disability, Voluntary Long-Term Disability, Voluntary Critical Illness, Voluntary Accident, 401k (immediately eligible for employee and employer contributions - employer match up to 4%)
Other benefits include the following: Calm App, Access Perks
Responsibilities:
Provide monitoring, review, analysis, and support for the Program Management Program - verifying compliance evidence is collected in a timely manner and that information is reliable, consistent, and useful, providing recommendations for improvement as necessary.
Serve as a technical subject matter resource and primary process point of contact for the organization.
Provide recommendations to management to mitigate, comment on, or provide further review for North American Electric Reliability Corporation (NERC) and Western Electricity Coordinating Council (WECC) proposed rulemaking and policies.
Utilize TT's library publishing process to verify documentation is up-to-date and of adequate quality; perform data tracking. Provide recommendations for changing/enhancing organization and information navigation in TT's library structure.
Identify and engage subject matter experts regarding compliance and conclusion of assessments for completion set by current timetables for regulatory compliance.
Draft and recommend processes and procedures to support NERC Mandatory Reliability standards and Department of Energy (DOE) National Institute of Standards and Technology (NIST), and Federal Information Security Modernization Act (FISMA) requirements for review and approval by management. Final documents will be reviewed and approved by staff.
Assist in development of training materials and job aids to support Program Management,
Support the development of business systems process documentation necessary for reporting and audit requirements.
Provide quality assurance support to verify that vetted and established compliance standards and guidelines are followed, alert manager of any noted concerns or potential issues.
Provide support to NERC annual certification process and any other spot audits or compliance requests.
Support the development of documentation necessary for reporting and audit requirements.
Draft and recommend procedures to accomplish reliability compliance tasks for review and approval by management. Assist managers with the promotion and implementation of approved recommendations and/or adopted procedures.
Provide support to management / staff in audits by providing technical expertise, data call response coordination, and data gathering.
Perform analysis of data and presenting actionable information and metrics for the Program Management Team.
Draft documentation for user and operational manuals.
Build business intelligence objects and reports from various source systems.
Analyze solutions and business practices for efficiency and effectiveness. Based on the analyses, initiate continuous improvement initiatives.
Draft and maintain performance metrics on the quality of provided services.
Establish and maintain dashboards and internal reports used by the organization to report on service status.
Maintain, optimize, and enhance compliance repositories to include CIP and FISMA standards.
Provide direct support for data calls and industry surveys. This may entail review and analysis of existing documentation and any new/changing requirements, enlistment of appropriate subject matter expert input, and drafting of responses
Organize, monitor, review, and report on performance / metrics pertaining to data call artifacts collection and processes.
Maintain and update process artifacts, verifying they are up-to-date and of adequate quality (reliable, consistent, and useful).
Requirements:
Bachelor's degree in information technology/systems, business systems, computer technology, or a closely related technical field is preferred.
8 years of related experience is required with a bachelor's degree in applicable fields.
10 years of experience is required with an associate degree in applicable fields.
12 years of experience is required without a degree or applicable degree.
Experience should include conducting business analysis in the context of projects implementing IT systems and should be consistent with the specific requirements of Business Systems Analysis and information technology and progressively more technical in nature.
Proficiency in Excel, including pivot tables, charting and reporting.
Experience with policy examination and interpretation.
Experience conducting business analysis in the context of projects implementing IT systems.
Knowledge of Visio and/or other flowchart tools.
Experience with ITIL Information Technology Service Management framework.
Energy/utility industry experience.
Valid U.S. Driver's License is required.
Work sponsorship is not available at this time. Third-party candidates will not be considered for this position.
Because we are a federal government contractor, we have special restrictions placed on us for hiring foreign nationals into certain key positions within the company. This particular position requires U.S. citizenship.
ACS Professional Staffing will provide equal employment opportunities to all applicants without regard to the applicant's race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.
If you have any questions about the job posting, please contact recruiting@acsprostaffing.com
If you have any questions about our Reasonable Accommodation Policy, please feel free to email hr@acsprostaffing.com
