As the Director of Digital Product Management, you will join a team transforming health care and health services for over 170M people worldwide. Our product team is constantly innovating and expanding into new verticals and capabilities in addition to building and maintaining some of the best-in-class healthcare brands and products in market. Your job will be to drive the strategy and lead, through your team(s), delivery of multiple growth products we are developing to offer the market, working closely with our business partners to guide the long-term roadmap and vision for our digital and member solutions. In addition to being the expert on the digital product team for growth businesses, customer journeys and pain points, you will be our representative to multiple business stakeholders. You will report to the Managing Director of Consumer Growth Digital Product.

Duties and Responsibilities

• Digital Product Managers at Evernorth drive product strategy and execution, translating customer needs and opportunities into a compelling roadmap and working cross-functionally to deliver impactful solutions for our members, clients, patients and practitioners


• As a Director you are accountability for translating higher-level strategy into measurable outcomes for you and your team within one of our largest sub-domains and lines of business


• You will work closely with leaders across tech and business to set long-term strategy and near-term commitments


• You'll work directly with Engineering, Design, User Research, and Data Science, as well as with Sales, Support, and Marketing to ship game changing products


• You will evangelize the Digital Product Management job family internally and externally


• You will be a leader in setting the gold standard for cross-functional collaboration and optimization for people, product, and process in your organization and beyond


• You will build, mentor, and lead a world-class team of Product Managers


• You will define and deliver compelling product roadmaps based on customer needs and strategic opportunities that set us apart in the market and unlock new value for the business


• You will build alignment across product teams and cross-functional leaders through clear communication and strategic influence

Qualifications & Experience

• Must have 5 to 10 years of experience in this space.


• Experience in product leadership roles including shipping and managing products that serve 10-100M customers regularly


• Experience managing large teams within a matrixed organization


• Experience and comfort reporting to Executive Leadership Team members where appropriate


• Demonstrated results in being able to think strategically, anticipate future consequences and trends, and incorporate them into both a short-term and long-term strategic plan


• Mastery of both product discovery and delivery including fluency in design thinking and lean start-up methodologies


• Strong analytical mindset with an emphasis on leading and teaching test-and-learn within your teams


• Emphasis on coaching junior product talent and supporting them as they develop and hone their craft


• Strategically minded with the ability to connect dots and translate them into a cohesive roadmap


• Entrepreneurial with either startup experience and/or driving new initiatives within a large organization


• Experience in healthcare or a related space preferred, but not required


• Track record of working well across engineering, data science, design and lines of business

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Qualified applicants with criminal histories will be considered for employment in a manner
consistent with all federal, state and local ordinances.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.