Airport Customer Supervisor - CHA at Unifi Aviation LLC

Posted in General Business 21 days ago.

Type: Full-Time
Location: Chattanooga, Tennessee





Job Description:

General information

Job Title

Airport Customer Supervisor - CHA

Date

Thursday, August 8, 2024

State

Tennessee

City

Chattanooga

Base Pay Rate:

$ 17.00

Full/Part Time

Full Time

Shift

A.M. shift, P.M. shift

Requirements and Description

Responsibilities


  • Supervises and coordinates daily activities of employees to ensure safe and effective operations.

  • Monitors and enforces safe working habits in accordance with OSHA/TSA/DOT/USPS regulations, Unifi policies and safety procedures, and all applicable laws.

  • Responsible for shift schedule to include: workstation assignments, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees, and shift rotations.

  • Enforces company policies and procedures, including disciplinary action, and promotes Unifi policies on Equal Employment Opportunity, professional conducts, and diversity initiatives and investigates and responds to employee relations issues in a timely manner.

  • Communicates with manager concerning any problems or issues.

  • Schedules and conducts shift meetings.

  • Assists in the administration of payroll; completes shift paperwork and performs other administrative functions.

  • Performs job duties of assigned shift (i.e., Assist passengers through arrival and check-in processes; including support for passengers with special needs such as unaccompanied minors, VIP and wheelchair assistance, handle ticketing, boarding, baggage, reservations, and resolving complaints and problems, direct passengers, etc.).

  • Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.

Qualifications


  • Must be a local (in-state) resident.
  • Valid In-State Driver's License.
  • Ability to pass a pre-employment drug screen.
  • Ability to pass up to a 10-year background check.
  • Must be at least 18 years of age.
  • Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
  • Must complete ramp and SIDA training to obtain airport authority identification security.
  • Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
  • Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
  • Must be able to work in cramped or high places.
  • Must be able to carry heavy items up and down jet way stairs.
  • High School diploma or GED.

Preferred Qualifications

Experience:


  • One+ year of relevant experience.

Knowledge, Skills & Abilities:


  • Able to communicate information and instructions verbally and/or via radio equipment.
  • Able to communicate effectively in a professional manner.

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."





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