At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.
The Central Diet Office Assistant supports food service operations at designated RRH hospitals and long-term care centers by ensuring accuracy of patient menus, delivering timely reports to food service managers, and providing exceptional customer service to all callers.
STATUS: PER DIEM
LOCATION: RIEDMAN CAMPUS
DEPARTMENT: FOOD AND NUTRITION
SCHEDULE: DAYS/EVENINGS WITH ROTATING HOLIDAYS AND WEEKENDS
Desired Attributes:
• High School Graduate or equivalent. • Basic computer experience. • Excellent customer service skills. • Must be available to work between the hours of 5:00am and 8:00pm. • Must be available to work rotating weekends and holidays as needed.
Responsibilities: • Promote a positive and friendly work atmosphere where customer service and patient safety are top priorities. • Acts as a liaison between Food Services and all other departments with respect to patient meals, diets, and floor stock. • Promptly respond to phone calls, email, fax, etc., from all customers (patients, nursing, and hospital departments). Maintains written log of phone calls. • Accurately enters patient diet order, tube feeding, nourishments, food allergies, food preferences, and special services into patient file in order to generate a customized menu for each patient. Adjusts menu to meet appropriate nutrient and fluid allowances. • Assist patients with meal selection via phone. Meal selections must be within the bounds of the patient diet order and take into account allergies and preferences. • Provide operating reports to food service departments at designated times, and as requested: tray tickets, tally guides, nourishment list, tube feeding list/labels, etc. • Attend staff meetings and in-service trainings. • Perform other duties as assigned within the department.
Desired Attributes:
• High School Graduate or equivalent. • Basic computer experience. • Excellent customer service skills. • Must be available to work between the hours of 5:00am and 8:00pm. • Must be available to work rotating weekends and holidays as needed.
Minimum Qualifications:
NA
Required Licensure/Certification:
NA
PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
PAY RANGE: $16.25 - $17.00
The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran
