Ensures the smooth operation of the Preop/PACU department and oversees day-to-day clinical operations. Maintains a high level of quality and safe care. Supervises the flow of multiple modalities to ensure optimal customer satisfaction. Assures quality care is provided in a safe, convenient, timely, and efficient manner optimizing customer service for all. Supports and upholds quality standards of a Magnet designated hospital, Mission, Vision, Values and Guiding Behaviors, Patient Bill of Rights, Code of Business, and Ethical Conduct. Practices under the supervision of the Preop/PACU Manager.
Job Specific Duties
Supervises day-to-day operations, supports PREOP/PACU and collaborates with the Surgical Services leadership team. Effectively responds to unplanned demands and/or challenges ensuring quality services and patient directed care.
Actively participates in the performance review process through chart reviews and validating staff clinical competencies.
Supports department performance through error free care and clinical quality outcomes. Participates in data collection analysis and shares findings with the leadership team.
Assists leaders in managing the budget, monitoring, and impacting cost containment while enhancing revenue streams to meet the fiscal goals according to hospital policies and procedures.
Collaborates with nursing leadership, Operations Administrators, and nursing staff office to flex employees to align with census fluctuations and meet hospital needs.
Seeks opportunities to reduce cost and enhance revenue. Maintains a comprehensive staffing plan/model that is aligned with budget and key quality indicators.
Continuously monitors patient flow from admission, transfer, or discharge by participating in unit rounds & continually reviewing, improving, and refining these processes.
Coordinates patient flow utilizing resources appropriately and flexing staff to ensure efficiency. Makes daily work assignments for nursing staff.
Effectively communicates with physicians and staff. Provides updates and handoff at the beginning and end of shift and as needed.
Oversees shift activities to exceed and assure customer delight, investigates patient complaints/concerns, and assists in resolutions.
Participates in the selection, promotion, and disciplinary actions of staff. Evaluates nursing staff.
Supervises training and orientation of new employees. Instructs, facilitates huddles and in-services to educate staff on new policies and procedures.
Supports departmental goals and the hospital strategic plan. Actively participates in the nursing governance council and unit based committee.
Coordinates and communicates hospital updates, metrics & Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Perception Survey data.
Achieves a 95% CEI by conducting chart audits utilizing the EMR to ensure staff adherence to regulatory requirements of DNV, CMS, DOH & other accrediting agencies.
Supports and assists the nursing team with staffing variances and assists with cases as needed. F: As Needed/ T: 30-120 mins R: Individual
Minimum Job Requirements
RN Licensure within the State of Florida or Multi-State Enhanced Nursing License Compact (eNLC) – maintain active and in good standing throughout employment
American Heart Association BLS - maintain active and in good standing throughout employment
American Heart Association PALS - maintain active and in good standing throughout employment
2-4 years of pediatric RN experience in an acute care healthcare environment
1-3 years of Clinical Coordinator or leadership experience in an OR setting
Knowledge, Skills, and Abilities
BSN or currently enrolled in a BSN program preferred.
Surgical Nursing in an acute care facility preferred.
Ability to provide expertise, resources, and competent care within a clinical setting.
Career Development: National certification of Pediatric Nurse (CPN) or (CNOR) and/or certification equivalent preferred within 5 years of hire.
Ability to collaborate in a multidisciplinary team and lead a team to achieve business results.
Ability to problem solve and to adapt standard of clinical procedures to the individual client's need.
Ability to interpret, adapt, and react calmly under stressful conditions.
Ability to provide direction, coaching, mentor staff, and redirect unacceptable behaviors.
Ability to prioritize and complete tasks in a timely fashion with attention to detail.
Demonstrate strong time management, critical thinking, verbal and written communication skills.
