DEVELOPMENT DIRECTOR OF DONOR RELATIONS AND STEWARDSHIP
Grant Title:
N/A
Job Description Summary / TWC Summary:
The Director of Donor Relations and Stewardship will provide leadership, vision and strategic planning for donor stewardship initiatives by building a premier, comprehensive donor recognition program to strengthen existing donor commitment to the university and forge new relationships to build visibility, impact and financial resources. This position will plan and execute stewardship and cultivation strategic initiatives, donor outreach and communications, donor recognition, acknowledgements, and stewardship plan reports. This individual will serve as the liaison with senior leadership regarding donor gifts and developing stewardship plans for top donors.
Essential Duties Summary:
Develops, implements, and leads a successful and integrated donor relations program that strategically targets all levels of giving as defined by the Development team.
Enhance customer service initiatives by identifying process issues as it relates to donor management and provide strategic input for process improvements through cross-team collaboration.
Manages relationships with donors to the university; overseas outreach and support to president, deans, and faculty to ensure the integrity of the donor and their wishes and to help inspire future giving.
Serves as primary liaison and specialist to advancement personnel in order to provide cultivation and stewardship oversight to individual donors and prospects.
Work closely with donor research and gift processor, to ensure donor records and data are available for reporting. Provide and presents statistical analysis to board and senior management in relation to donor information.
Provides direction and oversight in the planning and implementation of donor recognition events. Work closely with the Director of Events.
Oversight and management of external endowment reporting to donors.
Creates innovative programs and projects to thank and steward donors.
Implement best practices in donor acknowledgement letters on behalf of University and Foundation President. Responsible for the review and control of all gift acknowledgments, including receipts, thank you letters and pledge statements.
Develop and institute recognition and salutation standards. Implement changes campus-wide.
Tracks donor relations and stewardship activities within established database to enhance relationships and increase the likelihood of continued contributions.
Works closely with Development staff to report on the use of gifts, communicate gift impact and celebrate contributions.
Manage giving societies and develop programming aimed at building stronger, deeper, relationships with our donors. Create giving society collateral materials that increase donor awareness and increasing levels of membership status.
Development, distribution and measurement of donor survey as well as programmatic implementations based on survey responses in concert with Alumni Relations.
Works with Marketing and Communication team to communicate the university's accomplishments and develop high-profile communications translating the vision of executive leadership.
Provide support to Foundation Board committees as directed by the VP and TSU Foundation President.
Develop a comprehensive strategic plan that aligns with the mission of the TSU Foundation.
Other duties, as assigned.
% FTE:
1.0
Hiring Range:
Commensurate with experience.
Education:
A Bachelor's degree is required.
Required Licensing/Certification:
Valid Texas Driver's License preferred.
Knowledge, Skills, and Abilities:
Strong knowledge of fundraising database management is required.
The ability to create, execute and/or support, and oversee a comprehensive campus-wide donor acknowledgement and recognition plan, including advising on cultivation events and programs for the University's major donors.
Proven skills and ability to manage multi-phase projects from inception to completion, including the ability to build consensus among team members and balance multiple concurrent priorities.
Excellent interpersonal and networking skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
Work Experience:
A minimum of seven years' experience, preferably in higher education (or a comparably complex organization), in development, stewardship, advancement services or related field. Previous experience interacting with donors is required.
Must be able to generate creative solutions for stewarding donors in order to advance the University's efforts to maintain and strengthen high-quality individual relationships with donors.
Familiarity with philanthropic laws, national guidelines and giving standards.
Working/Environmental Conditions:
Limited standing and/or walking.
Handling light weight objects.
Using or carrying equipment.
Stoop, bend or lift.
May require routine travel.
UA EEO Statement:
It is the policy of Texas Southern University to provide a work environment that is free from discrimination for all persons regardless of race, color, religion, sex, age, national origin, individuals with disability, sexual orientation, or protected veteran status in its programs, activities, admissions or employment policies. This policy of equal opportunity is strictly observed in all University employment-related activities such as advertising, recruiting, interviewing, testing, employment training, compensation, promotion, termination, and employment benefits. This policy expressly prohibits harassment and discrimination in employment based on race, color, religion, gender, gender identity, genetic history, national origin, individuals with disability, age, citizenship status, or protected veteran status. This policy shall be adhered to in accordance with the provisions of all applicable federal, state and local laws, including, but not limited to, Title VII of the Civil Rights Act.
