The name Central Supply Company, a CRH company, has been synonymous with "service" for over 100 years and four generations. We serve our customers in communities throughout north, central and southern West Virginia, southwest Pennsylvania and western Maryland. While we strive to promote our main product lines of Ready-Mixed Concrete, Concrete Block, Concrete Pumping, Insulated Concrete Forms, Brick and Builders' Materials, our number one goal is to forge partnerships with our customers through hard work and service. In addition, by being a part of the CRH family, we are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that come together to form CRH. CRH is the number one asphalt producer and paver, the second largest aggregates producer and the second largest ready-mix producer in North America. We are also the number three cement producer in North America and a leader in Canada. CRH operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.
Position Overview
This Building Supply Counter Sales Associate position is primarily responsible for handling all counter sales transactions of products and services provided by the Company to walk in customers and over the phone orders.
Essential Duties and Responsibilities
Process orders, provide pricing information, recommend product substitutes, coordinate orders and delivery of products and expedite sales orders as and when required
Sell distributor products and services
Determine and disseminate customer pricing and availability information
Recognize when special pricing is required and work with Management to provide competitive quotes
Understand product applications and assist customers in their selections
Know distributor inventory including substitutes as well as local competitor information
Interact with Outside Sales, the Sales Manager, Purchasing and marketing for exchanging customer required information and customer feedback
Stay up to date and informed on products and their uses
Set up new customers and maintain existing customer data in system
Coordinate with accounting and warehouse department in daily sales processing, including customer pickup from the warehouse or customer delivery
Keep all counter and show room displays current and neat.
Maintain clean counter and sales area
Understand and abide by company policies and procedures
Assist in warehouse operations as needed
Willing to run a fork lift and loader to assist in loading customers
Other Requirements
Provide quick and efficient service to obtain maximum sales while focusing on customer satisfaction
Be able to address customer questions and give information that a customer needs to make decisions for their sale
Display a professional and courteous attitude towards co-workers, supervisors, and the general public
Follow strict adherence to Company safety policies
Must be willing to work weekends and off-site trade shows
Conduct follow up calls on orders with the customer to ensure customer satisfaction or resolve any issues
Communicate effectively with the customers regarding any relevant procedures and policies which might be beneficial to them
Willingness to work in a team environment and assist co-workers or supervisors with other duties as required or assigned
Timely and regular attendance is an expectation of performance for all company employees
Overtime will be required during peak season
Qualifications
Must possess a minimum of a high school diploma or general education degree (GED).
Six to twelve months of related experience is preferred
Must possess a valid driver's license
Microsoft Office and/or accounting software experience preferred
Ability to communicate sufficiently with diverse groups to solve problems, exchange ideas, and to give and receive detailed verbal instructions
Ability to speak effectively and professionally to customers or employees of organizationAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to solve practical problems and common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving defined variables in standardized situations
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl
The employee must regularly lift and/or move up to 50 pounds, and follow team lift procedures from 50 up to 100 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception
While performing the duties of this job, the employee occasionally works near moving machinery and in outside weather conditions and is occasionally exposed to wet, and extreme heat or cold conditions
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Central Supply Company, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.