Role, Function & Organization
To oversee staff that provide customer service support as it pertains to Accounts Receivable, Collections Cash application and credits. Related tasks include building efficient processes for team, coaching and developing staff, establishing goals and expectations for team. Position will require significant communication and coordination with the managers of the branches that we support.
Our common goal of operating for results is measured by Pieper's four business drivers: (1) safety, (2) customer satisfaction, (3) employee satisfaction, and (4) profitability.


At PPC Partners we believe in the Power to Serve along with the Pursuit of Excellence. As such the following values guide our behaviors: A Servant's Heart - Focus on the Needs of Others, Wisdom - Insightful, Integrity - Honesty and Trustworthy, Courage - Decisive and Confident in Others, Humility - Modest and Respectful, Passion - Unfailing Dedication


Lead Accounts Receivable staff:
Supervise and mentor collections and cash application specialists, providing guidance, training and performance evaluations.
Develop and implement processes and procedures and efficiency gains within the credit and collections function.
Develop and implement process for Notice of Intents and perfected liens, ensuring accordance with local laws and regulations.
Build and maintain strong relationships with operations personnel and partner A/R team with operations teams to provide insights and recommendations to improve cash flow and reduce bad debt.
Develop KPI's for staff and regularly monitor progress and coach team members.
Establish and administer credit granting process:
Evaluate the creditworthiness of potential customers using financial statements, credit reports and other tools.
Establish credit limits and review credit term for new and existing customers based on credit analysis and risk assessment.
Monitor credit limits and review credit terms regularly to ensure alignment with financial condition and payment history of customers.


Reporting & Processing
Ensure the timely collection of outstanding invoices. Develop and implement effective collections strategies and processes.
Prepare regular key reports on key credit and collections metrics.
Ensure compliance with legal and regulatory requirements related to credit and collections.