Job Description:

Position Title: Program Analyst


Department: Information Technology

Work Type: Full time

Workplace Type: Hybrid

Description

Resource Management Concepts, Inc. (RMC) is a leading provider of professional services committed to supporting the government and commercial sectors. We pride ourselves on delivering top-notch management and technology solutions aimed at enhancing the safety and preservation of the people of the United States.

We are currently seeking a Program Analyst to support our Navy customer in Bethesda, MD, contributing to critical IT projects and initiatives. The ideal candidate will collaborate with various stakeholders, ensuring seamless program execution and delivery of services. Responsibilities include:

• Assisting service desk and customer support teams with re-imaging, installing, and configuring computer equipment.
• Assisting with inventory and tracking delivery of IT equipment. Preparing media for destruction.
• Preparing equipment items for shipment to and from remote operating locations.
• Supporting IT program planning and execution by gathering, analyzing, and reporting data.
• Assisting in developing program deliverables, tracking progress, and ensuring adherence to timelines.

Requirements

• An active DoD SECRET clearance is required to start. Applicant selected may be subject to a security investigation and must meet eligibility requirements for access to classified information.
• Must possess at least three years of IT office support experience.
• Must be experienced with Microsoft Office software (Word, Excel, and PowerPoint).
• Must have experience utilizing standard information systems and have the ability to capture technical requirements from customers and data calls.
• Must have strong customer service experience, excellent verbal and written communication skills, and the ability to capture and develop metrics.

Preferred Skills:

• Experience in program analysis or project management.
• Strong analytical and problem-solving skills.
• Familiarity with federal government programs and operations.
• Previous experience working with military or defense contractors.

Benefits

At RMC, we're committed to your career growth! RMC differentiates itself from other firms through its investment in our employees. We invest our resources to train, certify, educate, and build our employees. RMC can offer you a great place to work with a small company feel and give you the experience and certifications that will take your career to the next level. RMC also offers high-quality, low-deductible healthcare plans and a competitive 401K package.

Salary at RMC is determined by various factors, including but not limited to location, a candidate's specific combination of education, knowledge, skills, competencies, and experience, as well as contract-specific requirements. The current salary range for this position will be $80,000-$105,000.

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