MODE Global is the 5th largest truckload broker and largest non-asset intermodal provider in North America. With over 200 agents/offices distributed from coast to coast, MODE Global operates under a family of businesses and brands, delivering as a premier full-service solutions provider to the logistics industry.
We are currently looking for an LTL Carrier Operations Admin to join our team in Dallas. This position will be Hybrid after training.
Title: LTL Operation Specialist
Location: Dallas, TX
Responsibilities and Key Points Related to the Position:
Reports to LTL Operations Manager
Coordinating directly with our LTL partner Carriers.
Obtain proper information and/or data regarding carrier payments
Check carrier accounts for any previous payments
Reading common carrier tariffs, accessorial charges, FAK's and freight classes as defined by the NMFC.
Researching and verify classification of LTL shipments using appropriate company tools.
Correspond with carrier contacts and respond to inquiries timely
Handle a large number of carrier calls and emails
Set carrier invoices for payment and maintain carrier balance sheets
Research and resolve carrier payment discrepancies and issues
Maintain electronic carrier invoice documents and files
Qualifications
Required knowledge, Skills, and Abilities:
2-5 years general office experience
Must be able to work quickly and accurately
Must be extremely detail oriented with the ability to prioritize assignments
Self-motivated with outstanding customer service skills
Working knowledge of Microsoft Word, Outlook
Expert Microsoft Excel skills
Desired knowledge and Skills:
Transportation industry knowledge a plus but not required
LTL experience preferred but not required
Scheduling Requirement:
Requires excellent attendance Monday - Friday 8:00am - 5:00pm, Hybrid after training, 3 days in the office 2 dyas remote
Occasional overtime may be required.
At MODE, we're dedicated to providing our employees with a working environment where they can flourish professionally and personally. You can expect an inclusive and supportive workplace where people help each other succeed. Our benefits package is exceptional, including medical, dental, and vision with flexible time off policies. We believe in the future of our employees, so we offer a generous match to your 401k plan. With locations all across the United States, you can join us in providing transportation and logistics solutions to our customers.
MODE Global is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
