The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.


Applicants must be legally authorized to work in the United States. Sponsorship not available.


Our client is seeking a Sr. Business Analyst in Celebration, FL/ Hybrid.


Role Description


• Coordinate and generate requirements for new system capabilities or integration changes for our Crew Systems custom applications, including: Time and Attendance, Talent Management, Gratuities, Certificate Management, Record Card/HR Systems, Crew Training, and integration with Fidelio (SPMS) and other in-house systems.
• Works with the business to capture and document requirements (both functional and non-functional) using a range of techniques such as workshop facilitation, document analysis, sites visits, use cases, scenario modeling, task and workflow analysis
• Understanding of security standards for delivering system enhancements, 3rd party integrations and a reporting solutions
• Analyze and identify requirements, gaps, and enhancements coordination with business and technical resources
• Coordination with in-house and 3rd party developers on custom development or enhancement projects
• Agile facilitation of stand-ups and system delivery
• Manage backlog prioritization along with product owner and business
• Coordinate activities related to corporate systems and data compliance projects (e.g. PII, PCI, and GDPR)
• Ability to analyze business processes at the macro level to ensure cohesive product
• Ensures the benefits, impact and release of all changes are tracked and managed and communicated to relevant stakeholders
• Provides project management support
• Assist with application testing ensuring functionality is working as per business requirements.


Skills & Requirements


• Agile experience required (overall process, writing stories, collaborating with others to refine backlog)
• Proven business analyst experience of gathering, implementing, and sustaining business capabilities for custom and off-the shelf technology platforms
• Experience with technology documentation practices such as requirements, meeting/ session notes, and status updates
• Demonstrated collaboration and excellent communication skills
• Experience with Cruise Line technologies and industry platforms such as Fidelio or Seaware.


Benefits/Other Compensation


This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).


Why Hays?


You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.


Nervous about an upcoming interview? Unsure how to write a new resume?


Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.


Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.


In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.


Drug testing may be required; please contact a recruiter for more information.


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#1164848 - Michelle Salanitro