Customer Project Manager at Schneider Electric USA, Inc

Posted in General Business about 2 hours ago.

Type: Full-Time
Location: Seneca, South Carolina





Job Description:

As a Customer Project Manager, you will be the single point of contact to the Front Office, responsible for ensuring execution from order opportunity thru hand off to services while providing updates based on information from the multiple departments at the plant. You will work collaboratively with both the Front and Back Office to identify and mitigate all execution risks while supporting margin attainment.

What will you do?
• Proactively and consistently communicate directly with the Front Office on a regular basis to inform and mitigate any execution barriers to the order fulfillment with full compliance with CPP (Customer Project Process).
• Coordinate meetings with the plant stake holders to track progress of the order fulfillment thru the scheduling, engineering, procurement, kitting, assembly, test and pack out of the order.
• Identify, mitigate, log and track execution and cost risks throughout the duration of the project.
• Proactively work with the plant flow controllers as well as engineering to resolve long lead time and or missing parts via ship shorts, part substitutions and deviations that are acceptable to the customer.
• Review customer change orders to define and communicate impact on schedule and cost impact, providing input to the pricing team.
• Coordinate any witness testing that is required.

What qualifications will make you successful?
• Bachelor's Degree in a related field

• Understanding how the customer order progresses thru gates at a manufacturing plant: scheduling, approvals, engineering, procurement, manufacturing, testing and pack out for shipment.
• Experience working with ETO (Engineer to Order) / custom order products and familiarity with the different types of applications and complexity features related to ETO products.
• Understand the ETO application such that they can determine and communicate the barriers & risks in such a way that they can gain agreement with the front office on mitigation plans.
• Pro-actively identify execution risks to the on-time delivery of the order throughout the fulfillment process of the order life cycle.
• Basic familiarity of the core gear components such as circuit breakers, electrical components, bussing, and structure. Ideal candidates will have a deeper understanding of the electrical and mechanical elements of the design and build of the gear.
• Ability to work with tendering and sales to define standard applications and collaborate with engineering and manufacturing to further standardize the electrical and mechanical BOM.
• Familiarity with ERP system (AMAPS, SAP, MAPICS), Windchill, Symmetry & BFO.

What's in it for me?

Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave, 401(k)+ match, and more. Click here to find out more about working with us: http://se.com/us/careers .

We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We're recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversity are seen as a real value for the company. See what our people have to say about working for Schneider Electric. https://youtu.be/C7sogZ_oQYg

Who will you report to?
Project Management Manager

Let us learn about you! Apply today.

Why us?

Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.

€25.7bn global revenue

137 000+ employees in 100+ countries

45% of revenue from IoT

5% of revenue devoted for R&D

You must submit an online application to be considered for any position with us. This position will be posted until filled

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.As a Customer Project Manager, you will be the single point of contact to the Front Office, responsible for ensuring execution from order opportunity thru hand off to services while providing updates based on information from the multiple departments at the plant. You will work collaboratively with both the Front and Back Office to identify and mitigate all execution risks while supporting margin attainment.

What will you do?
• Proactively and consistently communicate directly with the Front Office on a regular basis to inform and mitigate any execution barriers to the order fulfillment with full compliance with CPP (Customer Project Process).
• Coordinate meetings with the plant stake holders to track progress of the order fulfillment thru the scheduling, engineering, procurement, kitting, assembly, test and pack out of the order.
• Identify, mitigate, log and track execution and cost risks throughout the duration of the project.
• Proactively work with the plant flow controllers as well as engineering to resolve long lead time and or missing parts via ship shorts, part substitutions and deviations that are acceptable to the customer.
• Review customer change orders to define and communicate impact on schedule and cost impact, providing input to the pricing team.
• Coordinate any witness testing that is required.

What qualifications will make you successful?
• Bachelor's Degree in a related field

• Understanding how the customer order progresses thru gates at a manufacturing plant: scheduling, approvals, engineering, procurement, manufacturing, testing and pack out for shipment.
• Experience working with ETO (Engineer to Order) / custom order products and familiarity with the different types of applications and complexity features related to ETO products.
• Understand the ETO application such that they can determine and communicate the barriers & risks in such a way that they can gain agreement with the front office on mitigation plans.
• Pro-actively identify execution risks to the on-time delivery of the order throughout the fulfillment process of the order life cycle.
• Basic familiarity of the core gear components such as circuit breakers, electrical components, bussing, and structure. Ideal candidates will have a deeper understanding of the electrical and mechanical elements of the design and build of the gear.
• Ability to work with tendering and sales to define standard applications and collaborate with engineering and manufacturing to further standardize the electrical and mechanical BOM.
• Familiarity with ERP system (AMAPS, SAP, MAPICS), Windchill, Symmetry & BFO.





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