Posted in Other about 2 hours ago.
Location: Philadelphia, Pennsylvania
Director of Operations, Tangen Hall, Venture Lab, Wharton School
University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information.
Posted Job Title
Director of Operations, Tangen Hall, Venture Lab, Wharton School
Job Profile Title
Director C
Job Description Summary
The Director manages Tangen Hall, the student entrepreneurship building with its 68,000 sq ft of innovation and collaboration spaces, on behalf of the Venture Lab organization (e.g., former Penn Wharton Entrepreneurship, the Sol. C. Snider Center, and the Weiss Tech Hub). This includes leading all aspects of Tangen Hall, from planning through day-to-day operations and performance measurement, to achieve Venture Lab's priority goals of making Tangen a “student entrepreneurship first” hub of entrepreneurial learning and activity and of increasing Penn-wide student engagement with the broader startup ecosystem.
This position is contingent on funding.
Job Description
In alignment with Venture Lab's mission and strategy, the Director supports the program team's delivery of co-curricular entrepreneurship programs in Tangen and lab-based programs in the 9 innovation spaces (e.g., fabrication studios, retail lab, food innovation lab, digital design studio, and digital media lab). This includes facilities access, event scheduling, and onsite support for Venture Lab's workshops, events, and other educational activities across Venture Lab's floors 1-4 and 7. This further includes extending Tangen facility access and support to other University departments and student groups that want to use the 7th floor event spaces to advance Penn student/alumni entrepreneurship and innovation.
From a building-wide management perspective, the Director is responsible for updating existing building policies and communicating, operationalizing, and enforcing them. The Director must further oversee building maintenance and warranties, housekeeping, technology support services, building access, security, and front desk services in the lobby and on the 3rd floor. The position will work to implement or improve access and scheduling systems and facility usage metrics. The Director must further support the needs of other building tenants including their access to the building, public spaces, and the 7th floor event spaces: the Integrated Product Design (IPD) program, the Jay H. Baker Retailing Center, the Harris Family Alternative Investments Program, the Stevens Center for Innovation in Finance, and Wharton Computing and Information Technology (WCIT).
Financially, the Director manages Tangen's $1M operations budget and a $200K capital improvement budget in compliance with Penn and Wharton financial requirements.
Organizationally, the Director supervises the work of two full-time staff members and manages front desk staffing to align with building needs. The Director further provides oversight and quality review of services rendered by building operations support personnel from Jones Lang LaSalle (JLL) and their vendors. The Director is part of the Venture Lab team and collaborates closely with Wharton Operations, who is Venture Lab's partner in stewarding the building for the University. This position reports to the Executive Director of Venture Lab with a dotted line reporting to the Executive Director of Wharton Operations. To manage the building facilities and upkeep and plan infrastructure improvements, the Director must also liaise with Penn Facilities and Real Estate Services (FRES) and Penn Public Safety to ensure compliance with University best practices and Federal, state, and local laws and standards.
This position is considered “essential personnel” for the University, must work onsite at Tangen Hall Monday through Friday except for Penn-designated holidays, requires some evening/weekend work, and has 24/7/365 on-call responsibilities.
The Director must hold a Bachelor's Degree and 7+ years of progressively responsible experience in facilities management and/or higher education is required. Further, the Director must possess:
* Experience with information technology management; facility operations; higher education administration.
* Strong written and oral communication skills.
* Demonstrated ability to interact comfortably with various constituent groups, senior leadership, students, and alumni and ensure a high level of customer satisfaction.
* Solid administrative skills including the ability to establish objectives, identify key performance indicators, set performance standards, and organize a successful approach to facility utilization at Wharton.
* Demonstrated ability to mediate disputes, expect the unexpected, and lead during times of uncertainty, all while ensuring that the campus mission is being executed to the highest Wharton standards.
* Demonstrated ability to work independently and resolve issues/emergencies.
* Demonstrated aptitude with fabrication tools and machinery and ability to complete all safety and user training for lab spaces (Preferred but not required).
* Ability to hold a flexible schedule that includes evening/weekend work and 24/7/365 on-call responsibilities.
Job Location - City, State
Philadelphia, Pennsylvania
Department / School
Wharton School
Pay Range
$72,837.00 - $138,391.00
Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
University Benefits
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