The WIOA Case Manager is a public workforce grant funded position responsible for the coordination of enrollment and client services to eligible individuals in the One-Stop System. They are responsible for determining what program potential clients may be eligible for based on state and local guidance. The Case Manager is an individual contributor on a team that is expected to meet/exceed performance objectives under the contract and ensure compliance with client, state and federal policies and procedures.

Primary Job Functions: Assess and enroll clients in: WIOA Adult, Dislocated Worker and Youth programs along with any other grants we may be charged with serving. Network and develop relationships with community leaders and service organizations which will be beneficial to Manpower and the contract. Follow all policies and procedures to enroll clients while obtaining required documentation.
Other accountabilities as assigned

Qualifications:

Required

• 3-5 years of experience in workforce development, staffing or sales of services with increasing responsibility for outcomes
• Proficient computer skills (MS Word, Excel, Power Point, Outlook)
• High School Diploma
• Ability to handle several tasks simultaneously
• Exceptional verbal and written communication skills
• Ability to work with or without supervision
• Ability to market programs and services
• Ability to facilitate training sessions
• Demonstrated ability to problem solve
• Perform additional tasks as required
• Ability to work as part of a team
• Ability to work with a diverse population on a daily basis

Nice to Have
• Bachelor's degree in communication or human resources related area.

Manpower
Manpower® is a global leader in contingent staffing and permanent recruitment. Through our expertise in talent resourcing and workforce management, we provide rapid access to a highly qualified and productive pool of candidates. In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. For more information about Manpower, visit www.manpower.com

ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status.

A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals.

Reasonable accommodation during the interview process can be provided. Contact talentacquisition@manpowergroup.com for assistance.