Position Summary:

The primary purpose of the Supervisor, Public Safety position is to plan and supervise the daily activities of UTPD Public Safety Officers and Senior Public Safety Officers, to be the main contact and resolution point for building occupants in order to resolve security and safety issues, and to maintain and implement policies, procedures and operational plans for ensuring safety and security. Coordinate with Police personnel as necessary to maintain standards, effective communication, and continuous improvement processes for delivery of security services in their assigned area. Develop, train and evaluate personnel to meet professional standards and customer expectations. Through observation and patrol, safeguard institutional property, identify security issues and enforce institutional rules and regulations. In emergencies, observe, report and facilitate the orderly response to and if necessary, evacuation of buildings and structures.

Position Key Accountabilities:

1. Provides leadership, supervision, training and professional development of public safety officers and senior public safety officers. Conducts annual and periodic performance reviews for assigned personnel and provides periodic compliance and performance reports to management. Plans, schedules, coordinates, and assigns work and establishes goals and priorities for subordinate employees. Serves as a front-line contact with clients and acts as the customer's advocate to ensure the efficient and effective delivery of security services.

2. Provides technical expertise to resolve safety and security issues involving personnel and other institutional staff. Responds to calls for service and provides requested services in a timely manner and in accordance with policies and procedures. Reviews processes and procedures for effectiveness and efficiency and makes recommendations on process improvements.

3. Meets and confers with law enforcement personnel and directly supports police initiatives in university buildings and on property whether through intelligence, surveillance or as a patrol activity to prevent crime, identify wanted persons, or to anticipate the opportunity for crime, disorder, or fires. Meets and confers with security and access control systems management to ensure he/she and the staff have a clear and thorough working knowledge of security devices and protocols. Ensures security devices are operating reliably and as intended, and that devices in failure are reported immediately when detected.

4. Support the organizational strategic goal of enhancing organizational health and employee wellness through public education programs and initiatives.

Certification/Skills:

Valid Texas Class A, B, or C driver's license.

Minimum Education:

Two years of college preferred.

Minimum Experience:

Five years of experience in a security or related field to include two years of supervisory/team lead experience. May substitute additional years of education with up to two years' experience on a one to one basis.

Physical Requirements:

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

Residency Requirement:

Employees must permanently reside and work in the State of Texas.