Job Description:

The beautiful Hilton Salt Lake City Center is looking for our next Barista to join the amazing Food & Beverage team. Do you have customer service experience and want to gain hospitality skills to grow your career? Apply today! Here you will enjoy fun perks such as flexible scheduling, discounted hotel stays for you and your family at Hilton hotels worldwide, and free meal during shifts! This is your opportunity to join the Hilton team and find out why we were named #1 World's Best Workplace by both Fortune Magazine and Great Place to Work.

Position Details:

• Hourly rate, plus individual tips, plus auto gratuity!
• Preference will be given to candidates who are available for shifts on Friday, Saturday and Sundays
• We offer flexibility as Part-Time with shifts that end as early as 11:00am or 1:00pm allowing for more schedule customization by day of week
• 6 months of customer service experience required
• Food safety certification required

What will I be doing?

As a Barista, you would be responsible for greeting, preparing, servicing and taking orders from guests for beverage and/or food in a friendly, courteous, professional and timely manner. You will also be responsible for totaling and processing guest food and beverage purchases in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

• Greet and acknowledge guests upon check-out from cafe
• Preparing specialty beverage orders including coffee and tea
• Enters orders into a computerized system and settles check(s) upon completion of order.
• Performs general cleaning tasks to adhere to health and safety standards.
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards
• Ascertain guest satisfaction and work to resolve any guest issues or concerns, enlisting the assistance of a supervisor, if necessary
• Respond to guest inquiries and requests in a timely, friendly and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

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