Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.
ABOUT THE JOB
As a Technical Product Manager, you will play a crucial role in overseeing the technical aspects of a company's platform infrastructure. Your primary responsibility will be to ensure the smooth operation and optimization of the platform, enabling the delivery of high-quality services to customers. You will collaborate closely with cross-functional teams, including software engineers, product managers, and infrastructure specialists, to drive platform enhancements, resolve technical issues, and implement best practices. This role requires a strong technical background, excellent project management skills, and the ability to navigate complex technical environments.
ESSENTIAL DUTIES & RESPONSIBILITIES
Platform Management: Manage the technical aspects of the company's clinical and business applications, including system availability, scalability, performance, and security.
Technical Strategy: Collaborate with the leadership team to develop and execute a technical strategy for the clinical and business applications, aligning them with the overall business objectives.
Cross-Functional Collaboration: Work closely with software engineers, product managers, and other stakeholders to define technical requirements, prioritize tasks, and ensure timely delivery of platform enhancements.
Issue Resolution: Identify and troubleshoot technical issues, coordinating with the appropriate teams to resolve them promptly. Implement preventive measures to minimize future incidents.
Performance Optimization: Continuously monitor applications performance, identify areas for improvement, and implement optimization strategies to enhance efficiency and user experience.
Vendor Management: Collaborate with third-party vendors and service providers to evaluate, select, and manage technical solutions that align with the company's platform requirements.
Documentation and Reporting: Maintain comprehensive documentation of the platform infrastructure, technical processes, and procedures. Generate reports and provide regular updates to stakeholders regarding platform performance, upgrades, and changes.
QUALIFICATIONS
Bachelor's degree in computer science, engineering, or a related field with proven experience in a technical role such as software engineering, infrastructure management, platform operations, or product management or equivalent combination of education and experience. Strong understanding of platform architecture, cloud computing, and distributed systems. Familiarity with infrastructure automation tools, containerization (e.g., Docker), and orchestration frameworks (e.g., Kubernetes).
DESIRED ATTRIBUTES
Solid project management skills with the ability to prioritize tasks, manage timelines, and deliver results in a fast-paced environment.
Excellent problem-solving and troubleshooting abilities, with a keen attention to detail.
Leadership: Ability to lead and influence cross-functional teams, driving technical initiatives and fostering collaboration.
Strategic Thinking: Strong analytical and strategic mindset to align technical decisions with business goals and anticipate future platform needs.
Communication Skills: Excellent verbal and written communication skills to effectively convey technical information to both technical and non-technical stakeholders.
Adaptability: Flexibility to adapt to evolving technologies, industry trends, and changing business requirements.
Team Player: Strong teamwork and interpersonal skills, with a collaborative approach to work effectively with diverse teams.
Pay Range: $95,000 - $120,000/yr
The actual offer may vary dependent upon geographic location and the candidate's years of experience and/or skill level.
We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.
Marathon Benefits Summary
We believe in empowering teammates to do their best work and build better healthcare. Below are some of our benefit offerings. Eligibility is based on 24/hr week.
Health and Well-Being: Free Marathon membership for in person and virtual care, employer paid life and disability insurance, and choice in medical/dental plans, vision, employer funded HSA, FSA, and voluntary illness, accident and hospitalization plans. Benefits are effective on the first of the month following date of hire.
Financial Support: Competitive compensation, 401k match, access to financial coaching through our Employee Assistance Program
Lifestyle: Paid time off for vacation, sick leave, and more, holiday schedule
