The University of Iowa Hospitals and Clinics department of Radiology is seeking a Clerk III to, serve as a liaison for the Department of Radiology Resident Overnight Reading Room. This position is responsible for prompt communication of patient and examination information. To serve as the first point of contact, in person or by phone, and to coordinate and ensure efficient workflow processes are followed in an efficient and accurate manner.
Duties:
Responsible for effectively communicating patient and exam information to the Radiologist from referring providers, technologists, and other healthcare personnel
Assist the Radiologist by making phone calls and locating ordering providers for communication from the Radiologist when reading the studies
Review EPIC reading work lists and Status Reports to assist Radiologists in the reading workflow
Handle orders from providers for external Radiology exams
Troubleshoot external image transfer issues
Effectively communicate and assist with securing outside imaging for urgent/emergent transfers
First level troubleshooting for PACS related issues
Assist with special projects as assigned by staff
Must have the ability to organize and prioritize multiple tasks in a very busy reading room setting
The information contained herein is not intended to be an exhaustive list of all responsibilities required of individuals performing this job.
University of Iowa Hospitals & Clinics-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®
Percent of Time: 60%
Schedule: Saturday and Sunday 8:00 PM - 8:30 AM.
Rotations: Work hours may be adjusted depending on departmental needs.
Minimum Eligibility Requirements
Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.
Special Qualifications
Medical Terminology
Public contact/Customer Service
Desirable Qualification
Six months clinical administrative work preferred
Demonstrated attention to detail and excellent organizational skills
Prefer excellent communication skills
Basic computer skills
EPIC experience preferred
Application Process:
To be considered, applicants must upload a resume and a cover letter (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.
Job openings are posted for a minimum of 10 calendar days. Applications will be accepted until position is filled.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
For questions, contact Kimberly Wiley at kimberly-wiley@uiowa.edu.
Benefits Highlights:
Regular salaried position. Located in Iowa City, Iowa
Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
