Mass General Brigham Medical Group (MGBMG) represents the merger of separate community medical groups within the Mass General Brigham system into one harmonized and high-performing organization:
Brigham and Women's Harbor Medical Associates
Cooley Dickinson Medical Group
Mass General Brigham Community Physicians
Mass General Brigham Integrated Care
Mass General Brigham Urgent Care
Newton Wellesley Medical Group
North Shore Physicians Group
Pentucket Medical Associates
Wentworth Douglass Health Partners
This work stems from Mass General Brigham's unified system strategy to bring high quality health care closer to patients while lowering total health care costs. MGBMG provides a wide range of offerings, including primary care, behavioral and mental health, specialty care, outpatient surgery, endoscopy, imaging, lab services, infusion, and urgent care both digitally and in person in Massachusetts and New Hampshire.
Location: Hybrid (Monthly meetings at Mass General Brigham Headquarters, Assembly Row, Somerville, MA, and regional travel as needed)
Position Summary:
Are you passionate about driving meaningful change and enhancing healthcare processes? Join us as an Improvement Specialist under the supervision of the Director of Performance and Patient Access. You'll play a pivotal role in implementing Lean methodologies across our organization, fostering a culture of continuous improvement, and collaborating with providers, staff, and senior leadership to achieve impactful results.
Organize and support improvement events like Rapid Process Improvement Workshops and Kaizen Events.
Educate and train staff at all levels on Lean principles and methodologies.
Collaborate with teams to identify opportunities for process improvements, implement changes, and report outcomes to senior leadership.
Facilitate teams, manage meetings, and help guide stakeholders through change management processes.
Represent Mass General Brigham by participating in committees, offering expertise in Lean practices, and coaching teams to success.
Qualifications
Qualifications:
Required: High school diploma or GED. At least 1 year of healthcare experience. Bachelors Degree preferred. Must have demonstrated leadership, facilitation, and team-building skills. Proficiency in Microsoft Word, PowerPoint, Excel, and other relevant software.
What We Offer:
Hybrid working environment.
Opportunity to influence meaningful change within a leading healthcare organization.
Collaborative and supportive team culture.
Professional development through ongoing education in Lean methodologies.
EEO Statement
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
