Assistant Director of Learning Support Services at Arkansas State University

Posted in Other about 2 hours ago.

Location: Jonesboro, Arkansas





Job Description:
Position #: A00160

Department: University College

Employment Status: Full time (29-40 Hrs)

# of openings: 1

Proposed Salary Range: Commensurate with Experience

Type of Employment: Staff

Location: ASU-Jonesboro

Closing: 10/14/24


Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify.

Position Summary:

The Assistant Director provides guidance and directs students to resources on campus regarding personal, social, academic, financial and career concerns that may be a barrier to their student success. The ideal candidate would be able to balance maintaining high-energy levels with students as well as professional relationships with units on campus to ensure student success.

Duties & Responsibilities:

  • Utilize data to proactively identify and outreach to students with academic needs, and faculty who are teaching high challenge courses
  • Develop a holistic individualized plan for success and implement proactive strategies focused on student academic success and persistence for students in academic success coaching
  • Aid students in navigating appropriate campus resources, groups, services, workshops, and activities based on their individual needs
  • Develop curriculum for the College Reading and Learning Association accreditation for tutors in Learning Support Services
  • Research and follow up on student barriers to ensure concerns have been addressed or resolved; provides timely intervention as necessary
  • Assist with facilitating programs, initiatives and services that support academic success and retention
  • Assist in the hiring and retention of undergraduate tutors, graduate assistants, and work study desk assistants
  • Maintain good working relationships with faculty and staff across campus
  • Participate in cohort activities with academic service centers across campus
  • Participate in annual professional development offerings
  • Other duties as assigned


Knowledge/Skills/Abilities:

• Works well with a diverse population of students, faculty, and staff
• Strong critical thinking and problem solving skills
• Exercise strong time management and interpersonal skills
• Effective oral and written communication skills
• Retain a high energy level for encouraging/mentoring college students
• Ability to navigate university systems and processes
• Ability to establish and maintain collaborative working relationships involving respectful communication and behaviors with other units on campus
• Working computer knowledge, including Microsoft Word, Excel and Outlook
• Ability to generate, interpret, utilize and present data analysis and reports
• Ability to understand, interpret and apply complex rules, regulations, and procedures

General Days/Hours:

Monday - Friday
8:00 a.m. - 5:00 p.m.
Additional hours as requested and/or needed
Regular and reliable attendance

Other:

Please note: all position postings close at 12:00 A.M. CST on the position closing date

Preferred Qualifications:
Master's Degree in Higher Education or related discipline
Experience in higher education or student affairs

Minimum Qualifications:

An earned Bachelor's Degree is required.

E-Verify Participation Notice:

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

E-Verify Right to Work:

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf





PI250939670


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