Coordinates customer information data, automated natural gas contracts/transactions and business system management for Sales Team, Operation Support, and Gas Operations. Ensures that the transaction process is efficient, operates with effective internal controls and provides services when needed to each respective department.
Essential Functions
Responsible for generation of all contract documents for Sales Team and Business Region including but not limited to base agreements, index and fixed price transactions, name changes, assignments and minor contract amendments across multiple markets.
Coordinates new and terminated account activity and communication between Sales Team and Gas Scheduling/Operations - verifying contracts are in place and systems up to date.
Reconciles issues with contracts, operations support, and gas supply/scheduling. Acting as an overall database expert including areas such as metered usage, pricing, contracts, and invoicing.
Participates in project teams involved in the report creation and development, testing and implementation of automated systems, reengineering of processes or implementation of new requirements.
Serves as liaison to verify customer/contract process flow of new customers from startup to termination.
Ensures financial hedges are executed profitably, working with applicable internal departments to ensure accurate system pricing inputs; efficient and accurate transaction execution through wholesale group; timely communication of transaction details to contract, trading, risk and accounting functions.
Reviews and distributes account and contract data through reports to Sales Team for timely renewal of contracts.
Applies knowledge of deal structure to appropriately create and maintain transactions in applicable systems (Salesforce and OpenLink Endur experience a plus).
Obtains or provides contract documents to ensure compliance with SOX requirements.
Participates in periodic data review to confirm system data integrity.
Product Control Team supports departmental, business unit and corporate goals and objectives.
Participates in cross-functional meetings to review opportunities/issues and implement improvements.
Represents the organization, department, or company on internal teams and/or to external entities.
Other duties as assigned.
Education/Certification/Experience
Requires a bachelor’s degree in accounting, economics, finance, or business from an accredited college or university OR a combination of education and experience providing equivalent or related knowledge, such as two years of college and two additional years of related experience or two years of professional level work in accounting, business and/or finance. (Experience in lieu of education is in addition to the Experience requirement.)
Additional Knowledge, Skills, Abilities, and Personal Characteristics
Able to demonstrate and apply comprehensive industry knowledge and skills, including: process automation options, legal aspects of contracting, contract types and suitability. Exposure to best practice contracting procedures.
Able to use communication and interpersonal skills to communicate clearly, effectively, timely and persuasively.
Able to exercise discretion, tact and good judgment in dealing with co-workers, clients, vendors and the public.
Able to cultivate relationships and collaborate across boundaries and share information proactively to achieve goals while being fair to others.
Able to negotiate skillfully to resolve differences effectively while maintaining relationships.
Able to work well with a variety of personality types.
Able to foster and participate successfully in a team-based environment to accomplish assignments and produce results through others while maintaining a high level of morale.
Able to conduct effective meetings, including: set an effective agenda, facilitate discussion, develop consensus and secure agreement.
Able to apply basic project management skills to manage multiple projects, priorities, and deadlines.
Able to adhere to company values, make informed decisions, follow procedures, and comply with company policies, procedures, processes, and practices.
Able to use personal computer software proficiently, including the Internet, spreadsheets, word processing, email, and presentation software.
Able to demonstrate a solid working knowledge of business information systems and databases.
Able to make sound decisions and solve problems with logical solutions by applying knowledge, skills, and experience.
Able to maintain proper balance between evaluation and/or analysis of contracts and the urgency to respond to customer needs and requests.
Able to work with confidential information, materials, and files in an appropriate, professional, and discrete manner.
Able to function innovatively, including being receptive to new ideas, approaches, and processes.
Able to ensure everything possible is done to provide customer satisfaction and meet business standards.
Able to make decisions in a timely and effective manner.
Able to work with close attention to detail, in a highly accurate manner, to produce complete and timely work.
Able to adapt quickly to changing demands and to demonstrate flexibility in the face of change or uncertainty.
Able to motivate self to accomplish projects and achieve goals with minimal supervision, including self-directed learning.
Physical Requirements
Able to effectively communicate orally and in writing, utilizing clear and concise language.
Able to perceive and understand verbal communication in person, as well as over communication devices such as telephone or mobile phone.
Able to visually perceive information on a personal computer monitor or laptop screen for extended periods of time.
Capable of operating a personal computer, whether it is a desktop or laptop, for extended periods of time to create, compose, and review documents and spreadsheets.
Competent in operating office equipment, including but not limited to telephones, mobile phones, photocopiers, scanners, and calculators.
Able to reach, grasp, and manipulate items necessary to perform job tasks.
Able to remain in a stationary position for extended periods of time as required by job responsibilities.
Proficient in speaking, reading, and comprehending the English language.
Able to exert up to 10 pounds of force occasionally, and/or a minimal amount of force frequently to lift, carry, push, pull, or otherwise move objects.
Working Conditions
Able to work in a fast-paced office environment with a high-volume workload, including the possibility of working beyond standard hours and on nights/weekends to meet deadlines.
Able to work indoors, in an office environment, regardless of whether it is an open office, cubicle or private office.
Able to travel occasionally, possibly overnight, and to attend meetings and conferences, when required.
Symmetry Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status or any other classification protected by federal, state, or local law. If you are an individual with a disability and need accommodation to complete the application, please email us at recruiting@symmetryenergy.com.
