If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.
Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!
Job Summary:
The Webster Bank Fraud Risk Management team is looking for an experienced fraud prevention analyst that specializes in card fraud prevention, data analysis and card fraud rule writing. The analyst will be essential in preventing and mitigating card fraud with confident, real-time decision-making situations. The ideal candidate will have previous experience authoring and maintaining complex card strategies and fraud rule policies.
Key Responsibilities include:
Reviews debit card transaction alerts and dispute activity to identify trends and patterns of fraudulent activity and takes appropriate action.
Reviews output of daily reports and research fraudulent information, transactions, or discrepancies.
Mitigates identified potential fraud loss and fraud patterns by: adjusting debit card fraud modules and rules, placing holds/restricting access; preparing STMs; performing necessary due diligence.
Monitors rule performance and policy to comply with Visa & Mastercard compliance requirements.
Recommends closure of accounts deemed risky or suspicious; performs account maintenance, as necessary.
Maintains thorough records to ensure accurate reporting and adherence to applicable laws and regulations.
Provides internal support and acts as a SME to retail and operational personnel on all issues concerning fraud and suspicious activity
Experience, Education & Skills:
Bachelor's degree or equivalent work experience.
3 + years of experience in Financial Fraud Prevention and Investigation, Banking Operations, Law enforcement or related field.
Prior experience in Debit and Credit Card Fraud Rule Writing and Utilizing Third Party Card MasterCard and Visa Fraud Tools
Strong Understanding of Reg E and banking laws and regulations
Strong analytic and computer skills - Microsoft Word, Excel, Power Point
Ability to work independently in high volume environment with attention to detail.
Ability to be flexible with work hours and daily workload requirements depending on need.
Certified Fraud Examiner (CFE) or equivalent industry certification preferred.
The estimated salary range for this position is $60,000USD to $70,00USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
