The role involves performing key administrative tasks related to mortgage processing, ensuring the accurate and efficient handling of loan documents and third-party orders. The candidate will support the loan process by maintaining high standards of accuracy and compliance with industry regulations.
Key Responsibilities:
Perform regular data entry tasks and verify loan-related information for accuracy.
Initiate requests for third-party services such as title searches, appraisals, insurance certifications (hazard and flood), credit checks, and more.
Review and confirm the accuracy and completeness of loan documentation.
Respond promptly and professionally to inquiries via phone, email, or chat.
Track and manage work queues, ensuring timely processing through necessary actions.
Work closely with team members and take on additional tasks as assigned.
Qualifications:
A bachelor's degree is required, with training provided, or relevant mortgage experience is also accepted.
Skilled in Microsoft Office applications, including Word, Excel, and Outlook.
.Capable of rapidly adjusting to change and quickly acquiring new skills
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
